BMW of Silver Spring - Service Center

Karen is very professional. She did a great job to answer our questions and help us to find the car we liked. We appreciate her help. Thanks Karen. answer our questions and help us to find the car we liked. We appreciate her help. Thanks Karen. More

Kristina is amazing! She is the reason we have stayed with them. She is courteous, friendly and honest. If she wasn't there, we'd go somewhere else. with them. She is courteous, friendly and honest. If she wasn't there, we'd go somewhere else. More

Joe Diss is the best! I just love working with Joe Diss. He is always responsive to any issue I have. He is a good listener and takes care of business in a professiona I just love working with Joe Diss. He is always responsive to any issue I have. He is a good listener and takes care of business in a professional and effective manner. Thanks, Joe More

They are outstanding, I just love them. Rachel is outstanding, very pleasant person to work with, I tell friends to deal with her, keep being. Good outstanding, very pleasant person to work with, I tell friends to deal with her, keep being. Good More

My service experience with Kevin Pitamber was excellent.. I was very satisfied with the service for my car . Kevin did an excellent job . I am very satisfied with the service . Thank you so much Kevin . I was very satisfied with the service for my car . Kevin did an excellent job . I am very satisfied with the service . Thank you so much Kevin . More

Great service from Kevin Pitamber, Ian and Joe Diss I really appreciate the terrific work Kevin Pitamber and shop foreman Ian have done for me. On the most recent occasion, Kevin quickly took care of a I really appreciate the terrific work Kevin Pitamber and shop foreman Ian have done for me. On the most recent occasion, Kevin quickly took care of a nagging issue without charge. Ian has been persistent and thorough in figuring out the cause of and then fixing problems. The service manager, Joe Diss, is also a pleasure to deal with. It’s not fun to have to take your car in for service, but they make it as pleasant and pain free as possible. More

Service department is first rate, go out of their way to make it easy. Good quality work and excellent follow through. Very easy to work with. make it easy. Good quality work and excellent follow through. Very easy to work with. More

great experience all around. super appreciative of both erik and virgil for handling my needs within a timely manner. Erik is very professional and made sure i was comfortable in the dealership while my ca erik and virgil for handling my needs within a timely manner. Erik is very professional and made sure i was comfortable in the dealership while my car was being serviced. I have full trust that technician Virgil Van Beek will provide the absolute best service on my car, and that is one of the most important parts of a dealership experience to me. More

Honestly, I couldn’t ask for better service from a dealership, THAT I DIDN’T EVEN BUY MY CAR FROM. Any and every time I’ve ever had an issue, Rachel has worked diligently to resolve it. She’s gone abo dealership, THAT I DIDN’T EVEN BUY MY CAR FROM. Any and every time I’ve ever had an issue, Rachel has worked diligently to resolve it. She’s gone above and beyond on so many occasions, I’ve lost count. I have recommended several BMW owners I know, to come to BMW of Silver Spring to get their service done. She’s the epitome of a service professional. And John Bertrand who deals with the loaner vehicles, is equally as critical and phenomenal, in this process. Together, I’ve never had to worry about dropping my vehicle off because I know, I’m in good hands. I’d give this duo 10-stars if I could. More

I have always had an amazing experience at BMW of Silver Spring. Fast and easy service department experience every time working with Erik. Thank you! Spring. Fast and easy service department experience every time working with Erik. Thank you! More