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BMW of Silver Spring - Service Center

Silver Spring, MD

4.7
416 Reviews

416 Reviews of BMW of Silver Spring - Service Center

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December 07, 2024

Amazing staff, spacious layout and amazing inventory on both used and new vehicles for customers More

by btcharles82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

BMW of Silver Spring responded

Hi, thank you for your feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 04, 2024

I had the pleasure of working with Amit (BMW Genius). I cannot say enough positive things about him and his absolute professionalism. I’ll go out of my way every time moving forward to work with him. More

by Joshua Lehman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amit Thanki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

BMW of Silver Spring responded

Hi Joshua, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

October 23, 2024

I️ had the pleasure of working with Amit this afternoon when I️ needed help with my digital key. Amit is extremely knowledgeable and very kind! He took the time to introduce other features of my car to me. More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amit Thanki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amit
Oct 26, 2024 -

BMW of Silver Spring responded

Hi Lisa, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 26, 2024

Always happy with my experience at this dealership. Service Dept is helpful; technicians/mechanics clearly explain everything; pricing is fair; and Delfin is the best! More

by Cher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delfin Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2024 -

BMW of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

September 24, 2024

This man is why I keep buying BMWs from Silver Spring. He is straightforward, trustworthy, and honest as the day is long. More

by Foxfire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Diss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Rhea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

BMW of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Thank you so much for choosing BMW of Silver Spring as your first choice for service!

September 14, 2024

Amit was wonderful. He helped me through a tough problem with the software, and persisted until it was solved. More

by Bruce
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amit Thanki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

BMW of Silver Spring responded

Hi, we're happy you found our staff to be so supportive during your experience. Please don't hesitate to reach out if there's anything additional we can do for you.

September 01, 2024

Best bmw dealer in the area . Brandi Rodgers a true perfesional and rock star. Knowledgeable and efficient. More

by bmwgirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

BMW of Silver Spring responded

Hi, thanks for your praise and kind comments about our team. Our team is available should you require any extra help.

July 30, 2024

Went in to see Amit - fantastic assistance and service helping me with my 745e. He was great and an asset for the brand for sure!! More

by Edwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amit Thanki
Jul 31, 2024 -

BMW of Silver Spring responded

Hi Edwin, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 25, 2024

Brandi is awesome! ! She is always available to explain the problems in terms I understand. More

by Courtney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

BMW of Silver Spring responded

Hi Courtney, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Silver Spring! Please don't hesitate to reach out to us if there's anything more we can do!

July 24, 2024

For over 20;years, I have had taken my BMWs to BMW of Silver Spring, Maryland for service. Brandi Rodgers, my current service advisor, provides me with the exact details of the services my vehicle needs. More

by Sue328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby, a certified BMW technician, completed the latest service on my vehicle Also, Joe Diss has also been extremely helpful with recommendations.
Jul 26, 2024 -

BMW of Silver Spring responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. We hope you continue to choose us for all your automotive needs! Take care!

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