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BMW of Silver Spring
Silver Spring, MD
4,013 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, BMW of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,013 reviews
January 24, 2022
Working with Gen was a real pleasure. He was enthusiastic, informative and knowledgeable and he moved us through the many decisions that had to be made quickly and in a totally informed manner. enthusiastic, informative and knowledgeable and he moved us through the many decisions that had to be made quickly and in a totally informed manner. He presented exactly what the image is that BMW should be presenting. We would be happy to work with him again on what we know will be a future BMW purchase. More
by khs
Employees Worked With
Gen Awanohara
January 22, 2022
The customer service at this dealership is phenomenal, the waiting area is accommodating, and the techs get the job done. Great overall experience!! the waiting area is accommodating, and the techs get the job done. Great overall experience!! More
by blkspartacus
Employees Worked With
January 16, 2022
Met with Loonie Overby today concerning a pre owned BMW X3. My test drive was great. Lonnie was very informative and answered all my questions. I wish all car salesman were like Lonnie…he gives you a chanc X3. My test drive was great. Lonnie was very informative and answered all my questions. I wish all car salesman were like Lonnie…he gives you a chance to digest the information and get back with him. He also, was understanding about me wanting to check with my credit union for financing. I had a great experience and plan to buy the car if it’s there when I check back with Lonnie. More
by Jackopo
Employees Worked With
Lonnie Overby
January 16, 2022
Kyle is extremely professional, helpful, and patient. I changed my car choice a few times over several months. Kyle was great in following up with me and keeping me informed on how to order my new x4. changed my car choice a few times over several months. Kyle was great in following up with me and keeping me informed on how to order my new x4. More
by zmccauley
Employees Worked With
January 14, 2022
Nate was amazing to work with! I custom ordered an X7 with him and he had amazing knowledge of the line and of all things BMW. Every single question I had Nate had information on. He helped me picked c with him and he had amazing knowledge of the line and of all things BMW. Every single question I had Nate had information on. He helped me picked color combos and options that I needed/didn’t need and I ended up with a perfect car. He kept me informed throughout the build process and was super responsive on email while I was waiting for my car. After I signed for it Nate walked me through the entire vehicle. We spent almost an hour going over all of the controls and set up all of my mobile keys etc. My experience with him was amazing! Business manager Gen was also great to work with on signing documents. He was extremely professional and easy to talk with. We were actually talking so much that I forgot we were signing-and the process seemed to fly by. I had a great experience with both Nate and Gen and I’ll be returning to BMW Silver Spring in the future. Thank you guys!! More
by Alisonmbuckler
Employees Worked With
Gen Awanohara, Nate Vitek
January 13, 2022
Great job in responding to request for information. Tae worked with Gen to get me the answer I needed to make an informed decision. Appreciate the quick response worked with Gen to get me the answer I needed to make an informed decision. Appreciate the quick response More
by GC3
Employees Worked With
Tae Yeon, Gen Awanohara
