BMW of Silver Spring

Abiola and his team are nothing short of amazing! ! He was quick, curious and personable while remaining professional. Excellence is in the details and it was on display! From the initial discussion t ! He was quick, curious and personable while remaining professional. Excellence is in the details and it was on display! From the initial discussion to completion of the sale he kept in touch and I’m happy with this decision. More

Exceptional Services from the Saleperson, used car mgr and the finance personnel. This my third transaction with this dealership and Abiola within 13 months and every time was welcoming and I am Satisfied and the finance personnel. This my third transaction with this dealership and Abiola within 13 months and every time was welcoming and I am Satisfied. Abiola made sure I was satisfying with my vehicles and price point. More

I bought the 2025 X5 from this dealership. Miguel Mendez is an excellent salesperson and very honest. The whole car buying process was a breeze because Miguel kept me informed in advance and m Miguel Mendez is an excellent salesperson and very honest. The whole car buying process was a breeze because Miguel kept me informed in advance and made sure all the paperwork is ready. I live 2 hours away from the dealership and only bought the car because of Miguel excellent customer service. He gave me a very good price on the car. I will be definitely be buying future cars from Miguel and this dealership. More

Very personable, friendly, and family oriented dealership. The entire staff are all experienced and very friendly. Just purchased my 3rd BMW from this dealership and will continue to do so for a dealership. The entire staff are all experienced and very friendly. Just purchased my 3rd BMW from this dealership and will continue to do so for any future BMW purchases. More

Rachel is very nice and helpful! I will come to silver spring again next time! I will come to silver spring again next time! More

I bought my vehicle on line and through phone conversations. Everyone from the salesman to the finance team went smoothly. My vehicle was delivered to me on time and I’m very happy with my purcha conversations. Everyone from the salesman to the finance team went smoothly. My vehicle was delivered to me on time and I’m very happy with my purchase. I would not hesitate to make another purchase in the future. More

The best service great bunch of guys the salesmanager was great as well as the credit manager was first rate. My salesmen was a gentleman there was also a tech guy who set up my car second to none. great as well as the credit manager was first rate. My salesmen was a gentleman there was also a tech guy who set up my car second to none. More

Kyle is awesome! I was recently in the market for a pre-owned luxury sedan and reached out to BMW Silver Spring regarding the car. My inquiry was responded to qui I was recently in the market for a pre-owned luxury sedan and reached out to BMW Silver Spring regarding the car. My inquiry was responded to quickly by Kyle Greene, and he promptly set me up with a test drive of the vehicle that I was interested in.  There was absolutely no sales pressure from him, and he created a positive and relaxed environment.  He did a really nice drive of demonstrating features of the vehicle, and explaining how they effect the ride and handling. The pricing negotiation was very straightforward, and I felt like Kyle was trying to get me a quick and fair deal He worked with me to get a decent price on my trade in as well. Finally, he also worked to include getting some minor issues with my vehicle corrected as part of the purchase deal. I recently brought the car back in to get those issues sorted out. Kyle was great at staying in communication with me. The fixes were not only done ahead of the promised timeline, he had them correct all 4 of my wheels - when only two were originally promised. It's rare these days for people to go so far above and beyond, and he really made the experience great. I would highly recommend Kyle and the dealership to all my friends and family. More

Don't bother setting appointments as nothing will be ready upon arrival and you'll sit at the dealership for 2 hours just to do a test drive. Mind you, the test drive was set up days in advance. She al ready upon arrival and you'll sit at the dealership for 2 hours just to do a test drive. Mind you, the test drive was set up days in advance. She also will disappear for a half an hour at a time for unexplained reasons. Also, don't try calling, emailing, or texting her. She simply doesn't reply More

It was the easiest car I’ve ever purchase that started with a prompt response to my email inquiry and then phone calls. with a prompt response to my email inquiry and then phone calls. More