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BMW of Silver Spring

Silver Spring, MD

4.9
4,094 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, BMW of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3211 Automobile Boulevard

Silver Spring, MD

20904

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Showing 4,094 reviews

February 14, 2024

Nate provided great customer service and very efficient with my purchase process. I bought my ford truck from him and would recommend him to anyone looking to get a new vehicle. More

by Dan
Recommend Dealer
Yes
Employees Worked With
Nate Vitek
Feb 16, 2024 -

BMW of Silver Spring responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 11, 2024

Ron was a terrific sales partner. Really appreciated working with him. Marin was also a pleasure to work with 😀 More

by richard.parmele
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Askew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Naeim Imaniyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

BMW of Silver Spring responded

Hi Richard, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

February 10, 2024

Bought my 2021 540i X-drive off end of lease today! Whole transaction took one hour! Fast!! Have had many leased 5 series from BMW of Silver Spring and with Desirea Jackson. Great dealership for l More

by twern26
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Desirea Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

BMW of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

February 10, 2024

Very pleased with the entire experience, from showroom to the lease and financing experience. Kudos. More

by bwc994
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desirea Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Brown
Feb 12, 2024 -

BMW of Silver Spring responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

February 08, 2024

Mr. Harold Shelby provided exceptional service during my car buying process. He was very patient and thoroughly reviewed each vehicle that I was interested in seeing. You could tell that he was genuine and More

by vanbraklec
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Shelby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Brown
Feb 10, 2024 -

BMW of Silver Spring responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Silver Spring! We hope to be of service to you again in the future. Best wishes, BMW of Silver Spring

February 03, 2024

We bought our used Honda CRV from this dealership. Working with Karen was great. She is the reason we got our car! Initially it had been sold to someone else but when that fell through she was on it! More

by kelly.burgdorf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen Herbert
Feb 05, 2024 -

BMW of Silver Spring responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Silver Spring!

January 31, 2024

My second BMW and I love it. Mr. Shelby understood my needs and he showed me the right car... I love the process how easy, smooth, and comfortable I felt during this purchase. I More

by carmen r velando
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harold Shelby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

carmen r velando responded

I love BMW and when the sales man makes you the process easier.. it is so great. Harold Shelby el vendedor perfecto.

Feb 02, 2024 -

BMW of Silver Spring responded

Hi Carmen, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. Our team is available should you require any extra help.

Feb 02, 2024 -

carmen r velando responded

Thank you... You make everything great. I will definitely contact You if I have any question. Harold helped me out in whole the process, and he also taught me how to activate and use the features in the car. Gracias.

January 28, 2024

Overall I had great purchase experience. MS. Jackson was amazing to work with in this process. More

by Laticia Wilson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desirea Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

BMW of Silver Spring responded

Hi Laticia, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 26, 2024

Rachel is always very helpful when I come in for service. I get prompt updates and all the information I need while my car is in service. She makes the service experience a pleasure. Thanks. More

by PUKLAWW1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Rhea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2024 -

BMW of Silver Spring responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 25, 2024

They made it and easy car buying experience. All my questions were answered and the salesman was professional. More

by Ron R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Askew
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iso Ebong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

BMW of Silver Spring responded

Hi Ron, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

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