BMW of Silver Spring

Awesome Customer Service I was helped by the Eric and Allen. Eric went above and beyond with my purchase. He was really organized with pretty much everything. From getting the I was helped by the Eric and Allen. Eric went above and beyond with my purchase. He was really organized with pretty much everything. From getting the cars that I was interested pulled to the front to all the paper work. The staff here is very helpful and kind. More

The customer service here was absolutely incredible. Everyone was very kind, respectful, helpful, and easy to talk to. Everyone worked quickly and efficiently to give me the best dealership experience I Everyone was very kind, respectful, helpful, and easy to talk to. Everyone worked quickly and efficiently to give me the best dealership experience I've ever had- certainly leagues better than other places I went to in my search. For a BMW dealership, they handled me and the Jeep I was purchasing better than three Jeep dealerships I went to. I can't talk highly enough about these folks - especially Mr. Eric Lovo! This guy really knows his stuff. He was friendly, helpful, and all around amazing to work with. I'm super grateful that he helped me out and had me well taken care of! More

Best vehicle purchase experience so far We purchased CPO 2016 BMW i328 xDrive from BMW of Silver Spring. Car and price is great. My salesperson was David Davila. I can say that this was best We purchased CPO 2016 BMW i328 xDrive from BMW of Silver Spring. Car and price is great. My salesperson was David Davila. I can say that this was best car purchase experience I ever had. Absolutely no pressure. The purchase was held in an easy and relaxed atmosphere. I really appreciate how David patiently answered all the stupid questions and clearly explained the unfamiliar functionality of the car for us. Allen Kim helped us a lot with all financial matters and made the financial side of the deal very easy. We were also touched by the warm welcome of sales manager Michael Bolgar, an absolutely friendly person. Will return here for the next vehicle . More

it was a good day mr . ron askew was a great sale man , he help me understand what I was doing and he had it very easy for me. this wast my first time buy a car from a mr . ron askew was a great sale man , he help me understand what I was doing and he had it very easy for me. this wast my first time buy a car from a dealership and yes I was very very nervous, but faith full mr Ron clam me down and help me out so I would have to say. it was a great move foe me More

We had to get something serviced on our X5 and Tyler Pires was completely on top of his game with efficiency and excellent customer service. Pires was completely on top of his game with efficiency and excellent customer service. More

Excelente service by Miguel Mendez. He was diligent during the car purchase process. He explained everything to me and had the car ready to go hassle free. He was very professional. Miguel and Allen st during the car purchase process. He explained everything to me and had the car ready to go hassle free. He was very professional. Miguel and Allen stayed after business hours the day I purchased the vehicle to complete the process and and I drive home with my first BMW. More

Excellent Service Miguel Mendez was our sales person was genuine and very attentive to our needs. He was also extremely knowledgeable about all of the products we asked Miguel Mendez was our sales person was genuine and very attentive to our needs. He was also extremely knowledgeable about all of the products we asked about. He was very patient and did not try to sell us just anything. He took his time with us and made the buying process extremely seamless. With his excellent service, he at least deserves his own printer. More

Great experience buying new BMW after being ignored at another upscale dealership around the corner. Thank you to Desirea, Alejandro, and JC. Exceptional customer service and great pricing A+. Was greete another upscale dealership around the corner. Thank you to Desirea, Alejandro, and JC. Exceptional customer service and great pricing A+. Was greeted byAlejandro as soon as we walked we and he took great care of explaining the option and vehicles. We returned the next day and Desirea put the icing on the cake completing the sale. Everyone was so informative and patient. JC made the dealing actually fun. Thanks for a stress free and friendly environment while we got the truck of our dreams. More

Good - not rushed Andy Alexis was attentive and indulged our inquiries until we were able to decide on the BMW that best fitted our family's needs. We were satisfied wi Andy Alexis was attentive and indulged our inquiries until we were able to decide on the BMW that best fitted our family's needs. We were satisfied with the vehicle, however there were some accessories missing; which I will have to come back to the dealership for. More

The sales person Andy Alexis was very nice and genuine. The BMW dealer in Silver Spring was very good, particularly Andy Alexis. Andy made my mind change to buy BMW over Mercedes and Audi.He was very nice a The BMW dealer in Silver Spring was very good, particularly Andy Alexis. Andy made my mind change to buy BMW over Mercedes and Audi.He was very nice and didn't push me to buy , which I liked. More