BMW of Silver Spring
Silver Spring, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Exceptional! First, Max quoted the best price. Second, the lease has been 100% no hassle; Max was fully up to speed on multiple security deposits to reduce the First, Max quoted the best price. Second, the lease has been 100% no hassle; Max was fully up to speed on multiple security deposits to reduce the money factor and every other detail including out of state registration and fees. Third, Max efficiently and promptly negotiated with BMWNA to get exactly the options I wanted. Another dealer said (rather rudely) “can’t be done.” Fourth, Max was able to get a vehicle allocation exactly when he said he could. And fifth, Max and CA Eric Lovo have been responsive, pleasant and professional at all times. Well done! More
Bought a 330i from Gen. He gave me excellent service! He was very knowledgeable and was not pushy at all. Go see him if you want a BMW! was very knowledgeable and was not pushy at all. Go see him if you want a BMW! More
Amazing dealership with better staff Gen immediately answered and gave us great service. Gen was the best dealer we have ever worked with. I usually HATE shopping for vehicles because you Gen immediately answered and gave us great service. Gen was the best dealer we have ever worked with. I usually HATE shopping for vehicles because you cannot get a straight answer and everything is pressured. Gen answered all of my questions online. He provided great feedback. He was even better at the dealership. He knew a ton about the vehicle and took us out for a great test drive. The whole experience was the best I have ever had purchasing a car. Pedro in the finance office was amazing and got us an incredible rate on our vehicle. The whole experience was great and will be going back for our next vehicle. More
Great and efficient Gen was super helpful and wonderful to work with. He was very personable and made our car buying experience great. Pedro from the finance department w Gen was super helpful and wonderful to work with. He was very personable and made our car buying experience great. Pedro from the finance department was awesome as well. He went over everything and got us out as quick and efficient as possible. Would definitely go back! More
Karen was awesome! She took care of my car needs and was very attentive to everything I wanted in my car. Also ISO was very helpful with all our finance questions! very attentive to everything I wanted in my car. Also ISO was very helpful with all our finance questions! More
Professional Consultation Harold was courteous and respectful of what we desired. His guidance through the process was professional. Our experience was pleasant and not as pain Harold was courteous and respectful of what we desired. His guidance through the process was professional. Our experience was pleasant and not as painful as past car buying experiences. Thanks for your assistance, Harold and all! Cheers! More
Great experience! A+++ Thanks to Gen for making my purchase a very pleasant experience. He was very honest, informative and super-responsive. Gen makes sure the buying pro Thanks to Gen for making my purchase a very pleasant experience. He was very honest, informative and super-responsive. Gen makes sure the buying process was smooth and effortless for me, The entire process was thorough and very professional. I highly recommend Gen Awanohara to anyone. More
Thank you, Joanna for your assistance with expediting the state registration process, as well as receipt of payment from lienholder! You said you would work on our behalf and you kept your word. the state registration process, as well as receipt of payment from lienholder! You said you would work on our behalf and you kept your word. More
Very pleasant experience of buying new car. JoAnna and Karen were great to work with. They made sure all mu needs were met. Will definitely buy more cars from here! Karen were great to work with. They made sure all mu needs were met. Will definitely buy more cars from here! More
Working with Karen Herbert was an absolute pleasure. Purchasing a used vehicle is a stressful situation - so when I had to travel a few hundred miles for a specific model I had been looking for I n Purchasing a used vehicle is a stressful situation - so when I had to travel a few hundred miles for a specific model I had been looking for I needed to feel confident I was getting exactly what I was looking for. After communicating with Karen on the phone and thru email I had zero doubts that I was ready to come the next day to look at the car. She answered all my questions and described the car perfectly. Upon arrival I was presented with a vehicle that was not only exactly what I was looking for but even better. She went above and beyond to make the sales process easy and I hope to work with her again! If you're looking for a trustworthy and helpful sales advisor then Karen is the person to talk to. More