BMW of Silver Spring

Excellent customer service and results oriented! I told them what I was looking for and the deal was made in one day! Deseria was the best!! I told them what I was looking for and the deal was made in one day! Deseria was the best!! More

My overall experience was awesome I am very pleased with the purchase of my new vehicle and the salesperson was very helpful and answered all my questions my finance manager was awesome the whole process wa the purchase of my new vehicle and the salesperson was very helpful and answered all my questions my finance manager was awesome the whole process was superb More

I had the pleasure of working with Amit the BMW Genius and a genius he is. Patient and knowledgeable and just plain helpful and nice. I learned so much from him that I hadn't picked up from reading the and a genius he is. Patient and knowledgeable and just plain helpful and nice. I learned so much from him that I hadn't picked up from reading the BMW manual.... If you need help, he is the person to go to. Thank you Amit. More

I have rarely encountered a more obnoxious customer representative than Mr. Palacios. He was rude and unhelpful throughout my transaction. At one point, he even mumbled something like, 'I should have c representative than Mr. Palacios. He was rude and unhelpful throughout my transaction. At one point, he even mumbled something like, 'I should have called in today.' Unfortunately, this is not the first time I have received poor service at this dealership. More

All the persons involved in the purchase process were very cordial. This includes KarenH, MaxM, John, and Steve. Most notably Amit Thanki provided very patient and detailed instructions related to set very cordial. This includes KarenH, MaxM, John, and Steve. Most notably Amit Thanki provided very patient and detailed instructions related to setting up of the BMW app, and setting up of the voluminous controls inside the car. More

Sales person Julian was very helpful and walked us through the buying process with patience. through the buying process with patience. More

It’s always a pleasure dealing with Eric Lovo. This is my second lease through him. He’s very professional and cares about his clients. This is my second lease through him. He’s very professional and cares about his clients. More

Very professional, knowledgeable and friendly. Place is very nice. Derisea is very patient and responded my emails/texts promptly. Place is very nice. Derisea is very patient and responded my emails/texts promptly. More

Scott Sohn was excellent and instrumental in locating the car that I wanted and helping to get it from NY to Maryland just in time for my birthday. My experience was effortless, stress-free, and exceeded my car that I wanted and helping to get it from NY to Maryland just in time for my birthday. My experience was effortless, stress-free, and exceeded my expectations. Thank you Scott for your guidance, knowledge and professionalism during this process! More

We had a great experience with Desirea and the staff at BMW of Silver Spring. The atmosphere was very relaxed and cordial. We were able to negotiate a fair price and they followed through with the items t BMW of Silver Spring. The atmosphere was very relaxed and cordial. We were able to negotiate a fair price and they followed through with the items that we promised after the sale. Our communication with Desirea was very timely even when she was out of the office. We were very satisfied with our purchase and dealership experience. Our X3 M-Sport is a fantastic car which we will have for a long time! More