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BMW of Silver Spring
Silver Spring, MD
4,065 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, BMW of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,065 reviews
June 06, 2024
I love this dealership. .and rachel rhea bends over backwards for her clients. Ver professional establishment .and rachel rhea bends over backwards for her clients. Ver professional establishment More
by darlene.krawczyk
Employees Worked With
June 05, 2024
I purchased parts from Horacio for my BMW x5. He was able to get the parts quickly and with less hassle. I really appreciate him saving me time and money. He was able to get the parts quickly and with less hassle. I really appreciate him saving me time and money. More
by Bangtan girl
Employees Worked With
June 05, 2024
Excellent customer service and results oriented! I told them what I was looking for and the deal was made in one day! Deseria was the best!! I told them what I was looking for and the deal was made in one day! Deseria was the best!! More
by isisb954
June 04, 2024
My overall experience was awesome I am very pleased with the purchase of my new vehicle and the salesperson was very helpful and answered all my questions my finance manager was awesome the whole process wa the purchase of my new vehicle and the salesperson was very helpful and answered all my questions my finance manager was awesome the whole process was superb More
by Samonya
Employees Worked With
Other Employees :
Samonya Horton, Matt Dolesh
June 03, 2024
I had the pleasure of working with Amit the BMW Genius and a genius he is. Patient and knowledgeable and just plain helpful and nice. I learned so much from him that I hadn't picked up from reading the and a genius he is. Patient and knowledgeable and just plain helpful and nice. I learned so much from him that I hadn't picked up from reading the BMW manual.... If you need help, he is the person to go to. Thank you Amit. More
by nfutrell
June 03, 2024
I have rarely encountered a more obnoxious customer representative than Mr. Palacios. He was rude and unhelpful throughout my transaction. At one point, he even mumbled something like, 'I should have c representative than Mr. Palacios. He was rude and unhelpful throughout my transaction. At one point, he even mumbled something like, 'I should have called in today.' Unfortunately, this is not the first time I have received poor service at this dealership. More
by John
Employees Worked With
June 01, 2024
All the persons involved in the purchase process were very cordial. This includes KarenH, MaxM, John, and Steve. Most notably Amit Thanki provided very patient and detailed instructions related to set very cordial. This includes KarenH, MaxM, John, and Steve. Most notably Amit Thanki provided very patient and detailed instructions related to setting up of the BMW app, and setting up of the voluminous controls inside the car. More
by NM
Employees Worked With
Other Employees :
Karen Herbert
May 25, 2024
Very professional, knowledgeable and friendly. Place is very nice. Derisea is very patient and responded my emails/texts promptly. Place is very nice. Derisea is very patient and responded my emails/texts promptly. More
by Zgliu
