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BMW of Silver Spring

Silver Spring, MD

4.9
4,013 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, BMW of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3211 Automobile Boulevard

Silver Spring, MD

20904

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Showing 4,013 reviews

October 22, 2021

Had a great experience working with Brittany, who helped me build and order an M3 Xdrive as soon as BMW opened orders. She’s is diligent, informed, gives great advice, and went above and beyond anything I e More

by Naden
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Barrett
Oct 25, 2021 -

BMW of Silver Spring responded

Hi Naden, we're so glad that we were able to go above and beyond your expectations! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 22, 2021

Ron Askew did it again :) I knew exactly what I wanted to purchase & he made it happen. Ron even came in on his day off to help me purchase a car! This is not the first car Ron has assisted me with purchasin More

by brittanygriffith14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Askew
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2021

Cedric my sales guy did an outstanding job selling me a new vehicle. His attention to detail was spot on. He showed the professionalism that you expect from BMW. I do wish the management team would show mo More

by Blue
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Barrett
Oct 25, 2021 -

BMW of Silver Spring responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 21, 2021

Had the pleasure of working with Kyle to lease a 2022 X3 M40i. I change cars frequently and subsequently deal with many dealerships and sales professionals. I can say with confidence that Kyle is among th More

by samtreek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gen Awanohara, Brittany Barrett
Oct 21, 2021 -

BMW of Silver Spring responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope to be of service to you again in the future. Best wishes, BMW of Silver Spring

October 21, 2021

Ask for Scott Sohn, he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. I was looking for new 2022 BMW x5 More

by dianahlim
Recommend Dealer
Yes
Employees Worked With
Scott Sohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2021 -

BMW of Silver Spring responded

Hi, thank you so much for your feedback! Scott will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

October 19, 2021

Was told I would be called back in 5min regarding 2021 bmw I was interested in, however it was over 24hrs later before the sales rep called me back. The price of the car listed on the website increased $ More

by mdino768
Recommend Dealer
No
Employees Worked With
Tae Yeon
Oct 27, 2021 -

BMW of Silver Spring responded

Mdino768, Thank you for speaking with our General Manager, Matt Dolesh, and allowing us to explain the email error. As we discussed, our computer system was updated and our Used Car internet pricing on several cars was replaced with the original New Car MSRP pricing. As soon as we learned of this error we immediately fixed the pricing and communicated to our customers. If you have any additional concerns please contact Matt at mdolesh@mileone.com or 301-679-4375.

October 19, 2021

I was searching for a specific BMW for some time and communicated with several salespeople at different dealerships. Eric stood out with his kindness, knowledge and professionalism. I loved that I was a More

by theresajimmy1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Lovo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2021 -

BMW of Silver Spring responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 19, 2021

Kyle showed me excellent customer service and was a top tier salesman! He was very knowledgeable about my new vehicle and explained everything perfectly. By far the best car buying and easiest that I’ve e More

by TreecieB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2021 -

BMW of Silver Spring responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We are always more than happy to assist you if anything else comes up. Take care!

October 18, 2021

All praise due to Mr. Cedric. We went in to view and test drive and he was so helpful in the process, that he made a sale without even trying. Just Mr. Cedric's demeanor and familiarity, was all it too More

by Glen B.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JC Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2021 -

BMW of Silver Spring responded

Hi Glen, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. We hope to be of service to you again! Take care!

October 17, 2021

My wife and I were treated with kindness and professionalism. Hats off to Desirea Jackson our sales agent, and all the staff that made our purchase pleasant. More

by Ibxdevon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kan Zhou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Desirea Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

BMW of Silver Spring responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you continue to choose us for all your automotive needs! Take care!

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