BMW of Silver Spring

I had such a wonderful experience at BMW of Silver Spring. Everyone I met was highly professional and answered the many questions I had. I feel like the entire process was easy for trading in a used c Spring. Everyone I met was highly professional and answered the many questions I had. I feel like the entire process was easy for trading in a used car and ordering a new one. They handled everything behind the scenes and overall I had a very pleasant experience. I’ve leased many cars over the last several years and can truly say this was the best experience I’ve had. Regarding my direct contact through the ordering process, Andre was amazing! I can’t say enough good things about him. I texted him questions almost everyday, either requesting accessories and/or posing general inquiries. He worked behind the scenes to get all my questions answered and did so in a timely fashion, even on his days off. I’ve never worked with a representative at a dealer that went above and beyond like what Andre did for me. His kindness, knowledge, professionalism, and responsiveness is outstanding and I hope that I would get to work directly with him for my next BMW! More

Nate is an excellent salesman. I've had an excellent experience with Nate and the whole team at BMW of Silver Spring. If you're in the market for a BMW, take your business to Silver Spring and do ask fo experience with Nate and the whole team at BMW of Silver Spring. If you're in the market for a BMW, take your business to Silver Spring and do ask for Nate. More

Scott Shon and the entire team were excellent. Made the entire process smooth as possible. Constant communication through out and problem solution approach was very appreciated. Thank you for excellent job entire process smooth as possible. Constant communication through out and problem solution approach was very appreciated. Thank you for excellent job. One of the best car transaction. More

Andre was a pleasure to work with. He was knowledgeable and answered every question we had, a professional in every aspect. He took his time with us to make sure we were comfortable with our purchase. Th and answered every question we had, a professional in every aspect. He took his time with us to make sure we were comfortable with our purchase. The whole sales experience with Andre was positive and enjoyable. Further the atmosphere and operation at BMW of Silver Spring was great! More

Ask for CedricI came into BMW looking to service my X3 Ask for Cedric I came into BMW looking to service my X3 and ended up leaving in a Toyota RAV4. Cedric took the time to sit with me for several hour Ask for Cedric I came into BMW looking to service my X3 and ended up leaving in a Toyota RAV4. Cedric took the time to sit with me for several hours over two days, walking me through financing options step by step and showing me multiple cars that might work better for my growing family. He was patient, personable, and really seemed to care about me finding a vehicle I could rely on for the long term. More

Great Service all around. Would recommend to anyone with a BMW to trust them to take care of your vehicle for you. a BMW to trust them to take care of your vehicle for you. More

This outstanding, professional team of BMW experts has been a big reason why this is my 2nd BMW since 2018. It all starts at the top. There is no doubt that the team at Mile One Auto Group (BMW of Silver been a big reason why this is my 2nd BMW since 2018. It all starts at the top. There is no doubt that the team at Mile One Auto Group (BMW of Silver Spring) is focused on providing the very best value when it comes to customer service and the car buying experience. Joanna, Matthew Dolesh, Andre, Delfin in service and the entire team have treated me and my family like one of theirs. Every customer I have referred has come back to let me know how uniquely special each and every one of their experiences were. If you are auto shopping remember that Value isn't always attached to price, and that people make the difference. These pro's will be able to add value to your total car buying experience, so that when you drive off you feel that your "Ultimate Diving machine", is matched by "The Ultimate Car Buying Experience". Big Thank you to the entire family of Car enthusiast and specialists at BMW of Silver Sprig and Mile One Auto Group! #theultimatedrivingmachine #BMW #Mileoneautogroup #bmwofsilverspring Sincerely, Lauren and Paris. More

KAREN HERBERT is the BEST! I’m so glad I decided to come to Silver Spring to buy my X4. I was treated respectfully and I was extremely impressed with the professionalism & experience that Karen showed. to Silver Spring to buy my X4. I was treated respectfully and I was extremely impressed with the professionalism & experience that Karen showed. More

Absolutely love how friendly, professional and efficient Desirea Jackson and Pedro Delgado were with me. Desirea Jackson and Pedro Delgado were with me. More

This was by far the best car buying experience that I have had EVER!!! Clean, attentive, straight forward, answered my questions without being evasive, assisted in making the whole experience as painless have had EVER!!! Clean, attentive, straight forward, answered my questions without being evasive, assisted in making the whole experience as painless as possible. Can’t say enough about this dealership. Nate was fantastic in walking me through the whole experience. Often going out of his way to ensure an old man like me understands the tech in this fine machine. Nate worked tirelessly to bring this process to closure as quickly and efficiently as possible. More