BMW of Shrewsbury - Service Center

My appt was on time. No waiting to get checked in. I was told a couple of hrs and that is exactly what it was. The dealership is comfortable to wait in. No waiting to get checked in. I was told a couple of hrs and that is exactly what it was. The dealership is comfortable to wait in. More

Brought my vehicle in for an annual oil change. I was informed in detail of recommended repairs and services that would be needed. Was able to schedule an appointment promptly for repairs. Lance Ge I was informed in detail of recommended repairs and services that would be needed. Was able to schedule an appointment promptly for repairs. Lance Gendron made the whole process easy and stress free. More

The Shrewsbury BMW dealership has treated me well. They have been responsive, helpful, personable, and thorough. They have been responsive, helpful, personable, and thorough. More

Matt got my car right in the shop and had if fixed with the hour great service the hour great service More

Excellent efficient service and great communication, transparency, and accommodation from Matt the service rep. I have returned year after year to this dealership m. transparency, and accommodation from Matt the service rep. I have returned year after year to this dealership m. More

Professionalism, quick turnaround and good customer service. The dealership is not the one closest to my home but it is worth driving the distance for a treatment that goes with BMW stands for. service. The dealership is not the one closest to my home but it is worth driving the distance for a treatment that goes with BMW stands for. More

Peter did an excellent job! Truly appreciate the service! Would highly recommend this dealership when you a new car or need service! Truly appreciate the service! Would highly recommend this dealership when you a new car or need service! More

It was a quick state inspection. I didn't have an appointment but they got it done fast. As always Matt Roy went above and beyond to get me in and out. Alan the tech who did the stic I didn't have an appointment but they got it done fast. As always Matt Roy went above and beyond to get me in and out. Alan the tech who did the sticker put the sticker on straight and was thorough to make sure my car was safe to drive on the lovely unsafe roads we have here in massachusetts. Thank you again guys More

Easy to book, great service, great communication. Really appreciate service manager Sam- he made it so easy! Really appreciate service manager Sam- he made it so easy! More

Lance in Service was incredibly helpful, professional and efficient. Great experience with him and the team. efficient. Great experience with him and the team. More