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260 Reviews of BMW of Shrewsbury - Service Center
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January 21, 2025
Everyone was wonderful and very friendly. Waiting area is very clean,and comfortable. I like the extra touch of complimentary snacks and beverages. Waiting area is very clean,and comfortable. I like the extra touch of complimentary snacks and beverages. More
by ecgarrido
Employees Worked With
Theo
January 21, 2025
Matt was extremely helpful and explained in detail what my car needed to have completed. They even loaned me a vehicle so I could get some errands completed while they worked on my vehicle. my car needed to have completed. They even loaned me a vehicle so I could get some errands completed while they worked on my vehicle. More
by seattleirvine
Employees Worked With
January 17, 2025
I am so happy with my BMW dealership and especially my Service Advisor Matt. I trust both completely. I rely on Matt to keep me safe, I trust his recommendations for service on my car. I am honest in sayi Service Advisor Matt. I trust both completely. I rely on Matt to keep me safe, I trust his recommendations for service on my car. I am honest in saying that I continue to drive BMWs because of the trust I have in the brand, and in Matt. More
by PoodleMom
Employees Worked With
January 17, 2025
Service repair was not completed satisfactorily. Brakes worked fine when I brought it in and now shake when I brake after they did a service on them. They will not fix this issue and describe it a Brakes worked fine when I brought it in and now shake when I brake after they did a service on them. They will not fix this issue and describe it as now my problem to deal with here. Pathetic that they would allow such a thing as a supposed reputable BMW dealership. More
by CQ
Employees Worked With
Theo
January 17, 2025
excellent work done in a timely manner. Matt, my coordinator, handled my service needs and was courteous and professional. Matt, my coordinator, handled my service needs and was courteous and professional. More
by kendpatterson
January 16, 2025
Everyone at BMW of Shrewsbury is super friendly and always willing to help. My service advisor is Lance and he's the best. Would recommend this dealer to anyone always willing to help. My service advisor is Lance and he's the best. Would recommend this dealer to anyone More
by George Gu
January 15, 2025
Fantastic and knowledgeable group. They keep you informed throughout the process. Would recommend BMW Shrewsbury looking for a qualified dealership They keep you informed throughout the process. Would recommend BMW Shrewsbury looking for a qualified dealership More
by Akozlowski
January 13, 2025
Prompt on arrival, very professional and kept you informed as service was being performed along with text messages on the status of the service being performed. informed as service was being performed along with text messages on the status of the service being performed. More
by lisavalliere1027
Employees Worked With
