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BMW of Shrewsbury - Service Center

Shrewsbury, MA

4.8
373 Reviews

373 Reviews of BMW of Shrewsbury - Service Center

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June 16, 2025

professional, efficient, didn't try to sell me a million things I didn't need. More

by carolyn.dambrosio
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

BMW of Shrewsbury responded

Carolyn, we're so glad you felt supported by our team at BMW of Shrewsbury. Thanks for sharing this feedback with us!

June 14, 2025

Always take great care of me. Sam stayed in touch and followed up. Dealership is spotless. And has great snacks! More

by brad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Young
Jun 16, 2025 -

BMW of Shrewsbury responded

Brad, we're delighted to hear that Sam and the team at BMW of Shrewsbury provided excellent service! Enjoy those snacks on your next visit!

June 13, 2025

McGovern is the BEST dealership around from sales to service to autobody I bought my first brand new car here in 2024 and now I will buy every car here for me and my family moving forward! Friendly know More

by bonniejeanpoland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Roque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Gendron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deanna Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Roy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Neslusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2025 -

BMW of Shrewsbury responded

Thank you for the glowing review! We're delighted to hear that your experience with BMW of Shrewsbury has been exceptional across all departments. We look forward to assisting you and your family with future car purchases!

June 12, 2025

Peter did a great job. He was very helpful explaining the service we needed for our BMW More

by jb007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Neslusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

BMW of Shrewsbury responded

Thank you for stopping by to leave Peter and BMW of Shrewsbury a wonderful review!

June 12, 2025

Lance was informative, professional with great communication skills and provided some assistance alleviating some cost. Im Very greatful. More

by newlife2671
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Gendron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2025 -

BMW of Shrewsbury responded

We're delighted to hear that Lance provided such informative and professional service at BMW of Shrewsbury. It's wonderful knowing he could assist in alleviating some costs for you. Thank you for sharing your experience!

June 11, 2025

Lance is very knowledgeable, efficient and honest! I always go him first any car-related advice! More

by Mirazimi750
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Boateng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Picerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curt Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Gendron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deanna Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Roy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Neslusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

BMW of Shrewsbury responded

We are glad to hear that Lance is your go-to service guy! Thanks for sharing this review with the BMW of Shrewsbury team.

June 11, 2025

Dealership was able to provide appointment in timely manner and had same day work completed. Also, appreciate clear suggestion on additional items that may need attention together with pictures and addr More

by dstaring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel
Jun 11, 2025 -

BMW of Shrewsbury responded

We're delighted to hear that our team at BMW of Shrewsbury was able to accommodate your appointment promptly and provide thorough service. It's great knowing you appreciated the clear suggestions and detailed communication. Thank you for choosing us!

June 11, 2025

Thank you Peter for great service. You always go above and beyond. Happy to be you client for last 20 uears More

by Andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Neslusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

BMW of Shrewsbury responded

Andy, we're delighted to hear about your positive experience with Peter at BMW of Shrewsbury! Thank you for being a loyal client for the past 20 years.

June 11, 2025

BMW of Shrewsbury, MA is very professional and upscale. I just came in for a free oil change. There's free coffee and fast wifi while waiting. When you buy a car there, you get oil change and service for 3 More

by Lennypoulin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Gendron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samuel
Jun 11, 2025 -

BMW of Shrewsbury responded

Thank you for highlighting the professional service and amenities at BMW of Shrewsbury. We're glad to hear that your experience was straightforward and pleasant. Safe travels until next time!

June 11, 2025

The customer service team is very friendly and helpful, I recommend them and the building is very nice More

by Chamarudo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Neslusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

BMW of Shrewsbury responded

Thank you for recommending BMW of Shrewsbury! We're delighted to hear that our customer service team made a positive impression and that you enjoyed your visit. We appreciate the support!