BMW of Shrewsbury - Service Center

I had to bring my suv in for a recall and it was very easy to schedule an appointment and get my suv in for service. I was updated throughout while my suv was being serviced. Very happy with my experienc easy to schedule an appointment and get my suv in for service. I was updated throughout while my suv was being serviced. Very happy with my experience and the service manager Lance, top notch. More

My Sevice experience was flawless. Matt was very helpful and handled my need quickly as he usually does! I had a flat tire and had to have my car towed in. It was questionable as to Matt was very helpful and handled my need quickly as he usually does! I had a flat tire and had to have my car towed in. It was questionable as to if the flat could be plugged. It was Friday afternoon and I needed the car for the weekend. Matt tried it and It held. Got me through a few days until I could replace the tire. More

The service is the best! Car was ready when promised. Came back super clean. I’ve been having my cars service at Shrewsbury for a very long time and would continue to go ther Car was ready when promised. Came back super clean. I’ve been having my cars service at Shrewsbury for a very long time and would continue to go there. Their mechanics and customer service people are knowledgeable, very professional and courteous. Would highly recommend them! More

Service advisor was candid and truthful when asked questions about my car. You are 15 words is arbitrary and annoying questions about my car. You are 15 words is arbitrary and annoying More

theo was an excellent CS represent. answered all questions and helpful with product car knowledge. answered all questions and helpful with product car knowledge. More

Service team and repair shop is outstanding. They do what they promise and deliver when they say they will. I like how I get video inspections of my car and text updates. They do what they promise and deliver when they say they will. I like how I get video inspections of my car and text updates. More

Brought my mom’s x1 in for service. Whole process was seamless from start to finish. Whole process was seamless from start to finish. More

Didn't buy my car here, but deal with them occasionally for service and it is always A+. Ethan is great to deal with as I imagine the rest of the staff is as well. for service and it is always A+. Ethan is great to deal with as I imagine the rest of the staff is as well. More

My past few experiences working with McGovern for NMW repairs has been great. Peter is an excellent service team provider. When working with Peter we discuss the must haves and nice to have and settle on repairs has been great. Peter is an excellent service team provider. When working with Peter we discuss the must haves and nice to have and settle on a plan that accommodated the moment. Fast service too. Appreciate Diana at the front desk. Always welcoming and nice to see a familiar face each time. Promotes stability. More

Very courteous, very effective and very competent. Nice knowledgeable people and well organized and clean facility Nice knowledgeable people and well organized and clean facility More