BMW of Shrewsbury - Service Center

All services requested were completed and the wait time was reasonable. I’ve purchased or leased multiple vehicles from this dealership, so I continue to appreciate each positive experience. was reasonable. I’ve purchased or leased multiple vehicles from this dealership, so I continue to appreciate each positive experience. More

Matt Roy is always so professional in explaining what my car needs for service. He explains things so that I understand the process. I’ve been working with Matt for over 13 years and I trust him 💯 car needs for service. He explains things so that I understand the process. I’ve been working with Matt for over 13 years and I trust him 💯 More

The service and tech was great but I don’t like the way they sent me a coupon to get a car wash. The luxury car dealership should do washed and vacuumed like was years before. they sent me a coupon to get a car wash. The luxury car dealership should do washed and vacuumed like was years before. More

Excellent service, professional, courteous and they communicated the status of our car repair in a very timely fashion. They gave us a very nice loaner car and worked around our personal schedule. I communicated the status of our car repair in a very timely fashion. They gave us a very nice loaner car and worked around our personal schedule. I would recommend this dealer to anyone. More

My experience with Matt Roy is very positive. He is Completely comiited to customer satisfaction..Always great to work with him! He is Completely comiited to customer satisfaction..Always great to work with him! More

I had a good experience with my annual service appointment . Intake was quick and they shared updates on progress. appointment . Intake was quick and they shared updates on progress. More

Great service, always polite and courteous. The appointments are always on time with minimum waiting The appointments are always on time with minimum waiting More

I received excellent service for my BMW X1. My car was taken in and worked on promptly. Peter N. Client Advisor was courteous, friendly and explained the service that needed to be done. He also My car was taken in and worked on promptly. Peter N. Client Advisor was courteous, friendly and explained the service that needed to be done. He also assisted me in obtaining a test drive either a very pleasant & knowledgeable salesman Peter. All went well. More

Matt was extremely helpful and kept me informed throughout the process of getting my car serviced. throughout the process of getting my car serviced. More

Excellent service. Very professional and caring. Very knowledgable regarding BMW vehicles. Best auto service center for my car. Very professional and caring. Very knowledgable regarding BMW vehicles. Best auto service center for my car. More