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BMW of Shrewsbury - Service Center

Shrewsbury, MA

4.7
210 Reviews

210 Reviews of BMW of Shrewsbury - Service Center

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June 24, 2024

Professional pleasantand satisfying experience. Work was done quickly and assume correctly given the way the business appears to operate. More

by alanjdrouin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

BMW of Shrewsbury responded

Alan, we're glad to hear you had a professional and satisfying experience with us at BMW of Shrewsbury. Thanks for the positive feedback!

June 19, 2024

Always great service professional Courteous. Peter is one of the best there. He follows up and doesn't miss a thing. More

by frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Macomber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deanna Morgan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Neslusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

BMW of Shrewsbury responded

Frank, we're delighted to hear that Peter and the team at BMW of Shrewsbury provided you with excellent service. Thanks for sharing your experience!

June 14, 2024

Pleasant surroundings while I waited for service done to my car. Excellent communication from my advisor, Peter Neslusen. More

by Btathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Neslusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

BMW of Shrewsbury responded

We're glad to hear you had a pleasant experience and excellent communication with Peter at BMW of Shrewsbury. Thanks for sharing!

June 13, 2024

Lance was courteous and professional. He explained all the services that were required and the ones that could wait. He also showed me how to change the battery in my fob. More

by smkras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Gendron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

BMW of Shrewsbury responded

Thank you for the great feedback! We're glad to hear Lance provided courteous and professional service at BMW of Shrewsbury. If you have any more questions or need further assistance, we're here to help!

June 13, 2024

On time easy in easy out. Service was performed as expected. All people I had contact with were pleasant. More

by neilhoward1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Neslusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

BMW of Shrewsbury responded

Neil, we're glad to hear that your visit was smooth and efficient at BMW of Shrewsbury. Thanks for sharing your positive experience!

June 11, 2024

Very professional people working at this dealership. Car maintenance was completed within the time frame given More

by lhazel
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Neslusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

BMW of Shrewsbury responded

Thank you for sharing your positive experience! We're glad to hear our team at BMW of Shrewsbury provided professional service and timely maintenance. Safe driving!

June 07, 2024

Peter was excellent to deal with. When I had questions about my car he was able to answer everything And followed up very quickly. More

by Robb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Neslusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

BMW of Shrewsbury responded

Robb, we're delighted to hear Peter provided excellent service and quick follow-ups at BMW of Shrewsbury. Thanks for sharing your experience!

June 07, 2024

Excellent professional service on a timely basis. My service manager Peter is highly reliable and sensitives to my needs. More

by Flyfish50ak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Neslusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

BMW of Shrewsbury responded

Thank you for the kind words! We're glad to hear Peter and our team at BMW of Shrewsbury provided excellent service. We appreciate your support!

June 06, 2024

First time; met outside by employee who immediately assisted me. Very easy process and easy-going. Beautiful facility, professional yet casual. Ethan was extremely helpful and accommodating. More

by BLec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
Jun 07, 2024 -

BMW of Shrewsbury responded

Thank you for sharing your experience! We're glad to hear Ethan and the team at BMW of Shrewsbury made your visit smooth and enjoyable. We appreciate your kind words about our facility and service!

June 05, 2024

All personnel were very professional and performed the service in a timely manner! Overall excellent service indeed! More

by Sibgst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

BMW of Shrewsbury responded

Thank you for the kind words! We're glad to hear that our team at BMW of Shrewsbury provided professional and timely service. We appreciate your feedback!

Jun 06, 2024 -

BMW of Shrewsbury responded

Thank you for the kind words! We're glad to hear that our team at BMW of Shrewsbury provided professional and timely service. We appreciate your feedback!

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