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297 Reviews of BMW of Shrewsbury - Service Center
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December 09, 2024
Pleasant experience buying my vehicle. Service side of things was a nightmare. Communication was poor. Number of things I am unhappy about. Been a customer of BMW for 6 months and alre Service side of things was a nightmare. Communication was poor. Number of things I am unhappy about. Been a customer of BMW for 6 months and already starting to regret it. More
by Brian
Employees Worked With
Other Employees :
Ethan is the person I worked with in service.
December 08, 2024
Always a great experience to deal with Lance at BMW Shrewsbury. Very efficient and helpful. I highly recommend this dealership. Shrewsbury. Very efficient and helpful. I highly recommend this dealership. More
by Joe
December 06, 2024
Peter Neslucen goes way above and beyond to satisfy his customers. He is very courteous and accommodating. He always goes the extra mile customers. He is very courteous and accommodating. He always goes the extra mile More
by Jkbhealth053
December 04, 2024
I appreciate discussing the work needing to be done with my service advisor and not being pressured on any decisions. This visit among other things I was told the cost of adding DEF and new wipers. I chose my service advisor and not being pressured on any decisions. This visit among other things I was told the cost of adding DEF and new wipers. I chose not to have those done and I was not pressured to have them done. Peter, my advisor is always a pleasure to work with. More
by mark_queijo
Employees Worked With
December 04, 2024
Honest, experienced service crew. Lance is THE BEST. Intelligent, straightforward and loves cars. Easily my favorite dealership in this region. Lance is THE BEST. Intelligent, straightforward and loves cars. Easily my favorite dealership in this region. More
by scanlon82
November 30, 2024
My car was taken in time and delivered when promised. Waiting area was well lit with coffee and snacks. Peter explained what was being done at the appointment and took time to answer my questions regard Waiting area was well lit with coffee and snacks. Peter explained what was being done at the appointment and took time to answer my questions regarding potential tire replacements. More
by TKRowe
November 30, 2024
Peter was friendly, helpful, and responsive. It’s a beautiful building and plenty of places to sit. It’s a beautiful building and plenty of places to sit. More
by Jwow
Employees Worked With
November 28, 2024
The dealership always make me feel that they are there just for me and truly want to please me. Lance Gendron has been especially helpful. just for me and truly want to please me. Lance Gendron has been especially helpful. More
by tarashuck
Employees Worked With
November 27, 2024
Always great customer service. Never have had a bad visit. Matt has always provided excellent communication and transparency so I know exactly what to expect with no surprises. Never have had a bad visit. Matt has always provided excellent communication and transparency so I know exactly what to expect with no surprises. More
by Bwolcott71
Employees Worked With
