BMW of Shrewsbury - Service Center

Theo was great. He kept me informed and explained all work that needed to be done. He kept me informed and explained all work that needed to be done. More

I have had service performed at BMW of Shrewsbury several times and have always had a good experience. While the prices sometimes seem high I feel like they do their best to find savings for me and don’t try times and have always had a good experience. While the prices sometimes seem high I feel like they do their best to find savings for me and don’t try to push unnecessary work on me. Lance always explains the work and the cost and provides solid advice on what I should do. The waiting area is comfortable. More

Lance at BMW in Shrewsbury always provides support and attention when needed. He is excellent at communicating any issues and works with me to get what is required of my car completed. attention when needed. He is excellent at communicating any issues and works with me to get what is required of my car completed. More

Everyone was wonderful and very friendly. Waiting area is very clean,and comfortable. I like the extra touch of complimentary snacks and beverages. Waiting area is very clean,and comfortable. I like the extra touch of complimentary snacks and beverages. More

Matt was extremely helpful and explained in detail what my car needed to have completed. They even loaned me a vehicle so I could get some errands completed while they worked on my vehicle. my car needed to have completed. They even loaned me a vehicle so I could get some errands completed while they worked on my vehicle. More

Service was done in a reasonable time. The issue was fixed to my satisfaction. Thx. The issue was fixed to my satisfaction. Thx. More

I am so happy with my BMW dealership and especially my Service Advisor Matt. I trust both completely. I rely on Matt to keep me safe, I trust his recommendations for service on my car. I am honest in sayi Service Advisor Matt. I trust both completely. I rely on Matt to keep me safe, I trust his recommendations for service on my car. I am honest in saying that I continue to drive BMWs because of the trust I have in the brand, and in Matt. More

excellent work done in a timely manner. Matt, my coordinator, handled my service needs and was courteous and professional. Matt, my coordinator, handled my service needs and was courteous and professional. More

Everyone at BMW of Shrewsbury is super friendly and always willing to help. My service advisor is Lance and he's the best. Would recommend this dealer to anyone always willing to help. My service advisor is Lance and he's the best. Would recommend this dealer to anyone More