BMW of Shrewsbury - Service Center

We received great service. Very professional and friendly staff. Nice area to wait for your car to be serviced. Very professional and friendly staff. Nice area to wait for your car to be serviced. More

The service department does a thorough job in inspecting the overall car which I appreciate. the overall car which I appreciate. More

I was there for recall service. Everyone was very friendly and the facility was excellent. I will return for future service as needed. Everyone was very friendly and the facility was excellent. I will return for future service as needed. More

Wonderful experience with Theo as always. The work needed was fully communicated ahead of time and was performed within the estimated timeframe. Highly recommend the service department at M The work needed was fully communicated ahead of time and was performed within the estimated timeframe. Highly recommend the service department at McGovern BMW. More

Friendly, kept me informed, delivered when promised, expensive, beautiful location , convenient, great service rep (Matt) expensive, beautiful location , convenient, great service rep (Matt) More

My 2022 X5 told me my coolant level was low and needed attention. I ignored it for a few days and finally called the dealership on Friday. They told me to just stop by and they’d check it out. I arrive attention. I ignored it for a few days and finally called the dealership on Friday. They told me to just stop by and they’d check it out. I arrived in a half hour and they took the car in right away. Within 10 minutes, I was told they found a leak and need to replace the water pump. I went to the desk and completed a work order and within an hour I had a new water pump and an oil change. Since my car was a certified used car when purchased, there was no charge for this excellent service. Matt and the entire crew did a great job and made this repeat customer very happy. More

Great Customer Service tailored to the customer . Everything on time and we got a free car wash. Everything on time and we got a free car wash. More

Great service as always! With Lance as advisor everything looks easy !thank you Bmw team With Lance as advisor everything looks easy !thank you Bmw team More

I received prompt, analytical attention in response to an unexpected service problem.. Every effort to get me back into my car asap was taken and greatly appreciated. unexpected service problem.. Every effort to get me back into my car asap was taken and greatly appreciated. More

Lance was a knowledgeable and experienced service manager. Took care of all my vehicles needs at the time manager. Took care of all my vehicles needs at the time More