BMW of Shrewsbury - Service Center

Service team and repair shop is outstanding. They do what they promise and deliver when they say they will. I like how I get video inspections of my car and text updates. They do what they promise and deliver when they say they will. I like how I get video inspections of my car and text updates. More

Brought my mom’s x1 in for service. Whole process was seamless from start to finish. Whole process was seamless from start to finish. More

Didn't buy my car here, but deal with them occasionally for service and it is always A+. Ethan is great to deal with as I imagine the rest of the staff is as well. for service and it is always A+. Ethan is great to deal with as I imagine the rest of the staff is as well. More

My past few experiences working with McGovern for NMW repairs has been great. Peter is an excellent service team provider. When working with Peter we discuss the must haves and nice to have and settle on repairs has been great. Peter is an excellent service team provider. When working with Peter we discuss the must haves and nice to have and settle on a plan that accommodated the moment. Fast service too. Appreciate Diana at the front desk. Always welcoming and nice to see a familiar face each time. Promotes stability. More

Very courteous, very effective and very competent. Nice knowledgeable people and well organized and clean facility Nice knowledgeable people and well organized and clean facility More

Service is always accommodating, professional and friendly. They are also available with update throughout the service also. friendly. They are also available with update throughout the service also. More

Great service to help out customers! I got a flat on my run flat tire that needed attention. I got a flat on my run flat tire that needed attention. More

Took 2025 X1 in for shaking coming from front end. Car was doing this for a few months but could only take it in now. Service said they did feel shaking and rebalanced all 4 tires So far the car is d Car was doing this for a few months but could only take it in now. Service said they did feel shaking and rebalanced all 4 tires So far the car is driving well. Only knock was I was expecting the dealership to wash the car - but they did not More

Excellent customer service I was very satisfied with how Matt explained everything and the job was done very quickly I did not have to wait. Matt explained everything and the job was done very quickly I did not have to wait. More

Recently had Brake service on my car. Lance Gendron in service department was extremely helpful as always!Lance is a great asset to this dealership! Lance Gendron in service department was extremely helpful as always!Lance is a great asset to this dealership! More