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373 Reviews of BMW of Shrewsbury - Service Center
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July 03, 2025
Updated a recall and yearly maintenance and kept me updated on progress. Happy with the level of service I received. updated on progress. Happy with the level of service I received. More
by gademers1
Employees Worked With
July 02, 2025
500 dollars to just diagnose a CEL related to engine inspection and then got a quote of more than 1.200 on part that should not get an emissions fail. Also took 5 hours+ for no results. Ethan was great inspection and then got a quote of more than 1.200 on part that should not get an emissions fail. Also took 5 hours+ for no results. Ethan was great and not his fault. This is management issue at BMW. More
by michaelnmoskowitz
Employees Worked With
Ethan
July 01, 2025
Excellent service - Theo my service representative was amazing. He worked hard with my warranty company to get the work I needed approved and got me a great courtesy loner. Absolutely the best experience amazing. He worked hard with my warranty company to get the work I needed approved and got me a great courtesy loner. Absolutely the best experience I’ve had at a dealership and I’ve owned a lot of vehicles. Very pleased More
by hagri77
Employees Worked With
Theo
June 28, 2025
Theo has been great anytime my car has been in for service. I love working with him as my service advisor. He’s professional, friendly, accommodating, extremely knowledgeable and doesn’t try to upsell service. I love working with him as my service advisor. He’s professional, friendly, accommodating, extremely knowledgeable and doesn’t try to upsell me on anything, in fact, he finds ways to try to save me money!!! I truly can’t say enough good things about working with him. More
by Colleenc
Employees Worked With
Theo Cossin
June 27, 2025
Always get excellent service from the BMW team. Great selection of drinks and snacks for the waiting room. Very well maintained and clean and feel very comfortable waiting for my BMW. Loving it. Great selection of drinks and snacks for the waiting room. Very well maintained and clean and feel very comfortable waiting for my BMW. Loving it. More
by Yeung BMW X3
June 27, 2025
My only experience is with service and that has been excellent. The work (recall repair) was done quickly and the sign-in was efficient and courteous. excellent. The work (recall repair) was done quickly and the sign-in was efficient and courteous. More
by garystrichartz
Employees Worked With
