
BMW of Shrewsbury
Shrewsbury, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Very courteous, very effective and very competent. Nice knowledgeable people and well organized and clean facility Nice knowledgeable people and well organized and clean facility More
Took 2025 X1 in for shaking coming from front end. Car was doing this for a few months but could only take it in now. Service said they did feel shaking and rebalanced all 4 tires So far the car is d Car was doing this for a few months but could only take it in now. Service said they did feel shaking and rebalanced all 4 tires So far the car is driving well. Only knock was I was expecting the dealership to wash the car - but they did not More
In my 2 year ownership I had an instance with my BMW X5 when the oil drain plug couldn’t be tightened anymore and the dealer had to replace the oil pan. I had purchased a warranty that covered it, but at f when the oil drain plug couldn’t be tightened anymore and the dealer had to replace the oil pan. I had purchased a warranty that covered it, but at first they wanted me to pay out of pocket. I had a little argument with them, and at the end the dealer fixed it under the warranty. I would suggest anyone to carefully read their warranty contracts. Overall experience has been fine but it can be better. More
Recently had Brake service on my car. Lance Gendron in service department was extremely helpful as always!Lance is a great asset to this dealership! Lance Gendron in service department was extremely helpful as always!Lance is a great asset to this dealership! More
Exceptional service after car towed there Ethan was very professional.they diagnosed problem very quickly and helped me get an Uber to get a rental. professional.they diagnosed problem very quickly and helped me get an Uber to get a rental. More
Lance always keeps me up to date with my car needs. Lance is always 100% customer service Lance is always 100% customer service More
I love the customer service that BMW of Shrewsbury have to offer,lance my service representative,is one of the best service representatives,in my view,he goes above and beyond ,to make things right. to offer,lance my service representative,is one of the best service representatives,in my view,he goes above and beyond ,to make things right. More