BMW of Sherman Oaks

Andre is great, Very Friendly, Took the time to listen and understand my situation. He explained in detail what needed to be done. He got it done right the first time. Andre went out of his way to provide and understand my situation. He explained in detail what needed to be done. He got it done right the first time. Andre went out of his way to provide a great customer experience. I would recommend Center BMW to all my family, friends, co workers. Thank You for everything. More

The dealership service advisor was very helpful and honest in helping my FULL needs in my car. He was also helpful in my future service on what to look out for and what I'd need for Future service. I'd honest in helping my FULL needs in my car. He was also helpful in my future service on what to look out for and what I'd need for Future service. I'd recommend ALL of my friends and family there just for the helpful and honest service advice they give! More

My BMW 328i is the second car that I ever bought. Center BMW was willing to work with me and put me in the car of my dreams the same day. Chris Yoon, the salesman who sold me my car, is a true professional BMW was willing to work with me and put me in the car of my dreams the same day. Chris Yoon, the salesman who sold me my car, is a true professional and great person. He went out of his way for me and had my back the whole way. My next car will be a BMW, and I will buy it from Center. Thanks guys! Matt S from Tarzana More

Shahe has provided me with excellent service everytime I bring my car in. I needed my car repaired fast, and I pleased with the fast service. I will always bring my car to him, because I know the quality of bring my car in. I needed my car repaired fast, and I pleased with the fast service. I will always bring my car to him, because I know the quality of work and service I will get.I highly recommend Center BMW, and Shahe! More

Shahe tavoukjian greeted me with a kind warm welcome. He found out what I needed and took care of everything super fast! Great eye contact lots of smile all around pleasant person to work with. I came in ve found out what I needed and took care of everything super fast! Great eye contact lots of smile all around pleasant person to work with. I came in very late I sure he had to stay late because of me but you wouldn't even notice from his great attitude. More

Shahe has been my service advisor since 2007 --- for my 2007 750i. Recently, he recommended the extended warranty program for my car as I drive a lot. I purchased the mechanical failure warranty and it h 2007 750i. Recently, he recommended the extended warranty program for my car as I drive a lot. I purchased the mechanical failure warranty and it has already come into use for a minor issue. My ignition key became defective and the additional warranty helped cover its replacement. Shahe always calls me by name although I know he has many customers. He is unfailingly polite, knowledgeable and handsome to boot! Thank you Center BMW and Shahe! Cynthia Kawa More

why I rated shahe high is , As i came in to the daeler Shahe greted myself. very nice person to work with, brought my 3 series for service and he quoted me a great price, I had my brakes fix and oil chang Shahe greted myself. very nice person to work with, brought my 3 series for service and he quoted me a great price, I had my brakes fix and oil change. when the car was ready he called and ask me to come pick my car up, car was ready in a timly manner. car was also washed. Thank You Shahe More

I own two BMW's, a 745 & 530. Shahe Tavoukjian has been my service writer from the beginning, and while I hate to admit it, Shahe was probably my reason for being a repeat customer to Center BMW. Shahe un my service writer from the beginning, and while I hate to admit it, Shahe was probably my reason for being a repeat customer to Center BMW. Shahe understands the "mechanics" of the car, so when I have a problem, he understands better than most people that just "writes orders." He makes the extra effort so often, that now this is what I have come to expect. If Cenet BMW is geographically desirable for you, I would certainely stop to see Shahe directly. More

Shahe, is a great asset to your organization. He handled all my issue with the utmost professional manner I have ever seen in a service manager. He delivered diligently on everything we discuss and even to all my issue with the utmost professional manner I have ever seen in a service manager. He delivered diligently on everything we discuss and even took care of a problem with an oil leak which I didn't know existed. I would highly recommend all my family and friends to use his services at Center BMW in the future. Thank you Shahe More

They took me on the spur of the moment and were fantastically helpful. I had moved and tried a different dealership and had terrible customer service. I now purposely drive all the way to the valle fantastically helpful. I had moved and tried a different dealership and had terrible customer service. I now purposely drive all the way to the valley just to get the high level of customer service at Center BMW. More