BMW of Sherman Oaks

I come to Center BMW because of Brian. He really cares about his customers and making sure things get done correctly. He is always polite, positive and I know that when the car is handed off to him, I can about his customers and making sure things get done correctly. He is always polite, positive and I know that when the car is handed off to him, I can rest assure it is safe hands. I recently moved to another part of LA, away from the Sherman Oaks area, and while there is another dealership close by, I drive to Center BMW because of their service, but more importantly because of Brian Douglas. He is truly your A Superstar and should be recognized as such. More

Dennis has given us excellent customer service from the beginning. And and has gone above and beyond for us. It's nice to be recognized by name when we call in Dennis treats us more like a friend then a beginning. And and has gone above and beyond for us. It's nice to be recognized by name when we call in Dennis treats us more like a friend then a customer which why we keep coming back. More

Great customer service. Helped me out with all my car problems. I recommend this dealership and Service associate to all BMW owners. I am very satisfied with the service done to my car. problems. I recommend this dealership and Service associate to all BMW owners. I am very satisfied with the service done to my car. More

It is with great pleasure that I recognize Brian Douglas and Center BMW for having the most exceptional auto service that I have ever experienced. Their BMW service center facility and staff are second to n and Center BMW for having the most exceptional auto service that I have ever experienced. Their BMW service center facility and staff are second to none. They have always gone above and beyond in all areas of service; reputation, equipment, facility appearance, customer services, community reputation, and scope of service. Brian Douglas exceeds each customers expectations with outstanding service. He always gets me in on time, has a bmw loaner car available for me, and has my car ready when it is expected. He is a true professional. Center BMW's staff work together as a team to get the job done, keep the customer happy, and provide an overall exceptional experience. It is always a pleasure to visit Brian Douglas and the Center BMW service center. I recommend them to everyone. Sincerely, Chad Matthew Salute More

Shahe at the service department was amazing!!! He was very helpful and answered all our concerns!! Thanks Shahe for all your help and professional attitude! I will recommend you to all my friends!!! very helpful and answered all our concerns!! Thanks Shahe for all your help and professional attitude! I will recommend you to all my friends!!! More

I have been going to Center for nearly 30years now. I have been going to Center for nearly 30years now. Always have great service and treated above and beyond any other dealers I have been to. I have been going to Center for nearly 30years now. Always have great service and treated above and beyond any other dealers I have been to. More

My service manager at Center BMW, Chuck Wilder always goes above and beyond providing Outstanding service everytime I visit the dealership. Mr. Wilder is always very friendly and accommadating to my sch goes above and beyond providing Outstanding service everytime I visit the dealership. Mr. Wilder is always very friendly and accommadating to my schedule,insuring that I can get in and out of the service department as quickly and possible. It is because of Mr. Wilder that I purchased my 3rd BMW from Center BMW. More

Took my car in for Antenna repair. Labor very expensive, I guess due to difficulty in getting to place where antenna base is. That said, service rep Dennis Bohlig was excellent. Always called when he said h I guess due to difficulty in getting to place where antenna base is. That said, service rep Dennis Bohlig was excellent. Always called when he said he would. Car had to be kept overnight but the fact that he kept me informed made it ok. More

Shahe is always professional, courteous, and honest. In this town, car owners can be crazy. It takes patience and a level head to calm our nerves and cool us down. Every time I bring my Bimmer in for servi this town, car owners can be crazy. It takes patience and a level head to calm our nerves and cool us down. Every time I bring my Bimmer in for service, I get straight answers and no-nonsense customer service. Thanks Shahe and the Center BMW Service Team. More

Best dealership by far. The staff is great; the sales department is so friendly and the service guys are extremely helpful (especially Shahe, he's the best!). department is so friendly and the service guys are extremely helpful (especially Shahe, he's the best!). More