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BMW of Sherman Oaks

Sherman Oaks, CA

4.9
969 Reviews

5201 Van Nuys Blvd.

Sherman Oaks, CA

91401

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969 Reviews of BMW of Sherman Oaks

May 26, 2024

BMW SHERMAN OAKS IS THE BEST! I always come here for all my service and I get nothing but the best service! The waiting area is nice, it always has beverages such as water, coffee More

by i7 owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krisztina, Heidi Tovaas
May 28, 2024 -

BMW of Sherman Oaks responded

Thank you for the enthusiastic review! We're delighted to hear that Krisztina and our team at BMW of Sherman Oaks consistently provide top-notch service. We appreciate your loyalty and look forward to serving you again soon!

May 26, 2024

Car was seen VERY QUICKLY, and they fixed it all. Checkout (w a loaner car to boot) was hassle-free. More

by ediksvisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krisztina Marx.
May 28, 2024 -

BMW of Sherman Oaks responded

That's wonderful to hear! Our team works hard to get you in and out in no time at BMW of Sherman Oaks!

May 25, 2024

Krisztina Marx is simply the best service advisor ever. Smart, caring, responsive, effective and efficient—plus she’s a great human. So happy to have found her! A keeper. More

by Susanzachary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krisztina Marx
May 28, 2024 -

BMW of Sherman Oaks responded

Thank you so much for these kind words, Susan! We'll be sure to pass your praise along to Krisztina. Safe travels and take care!

May 24, 2024

Such a great pleasure working with Brian and the team! They do a great job with communication and taking care of my BMW! More

by Jackgarcia824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Douglas
May 24, 2024 -

BMW of Sherman Oaks responded

We're thrilled to hear that Brian and the team at BMW of Sherman Oaks provided excellent communication and care for your vehicle, Jack! Thanks for sharing your positive experience with us.

May 23, 2024

Shahe was very helpful as usual. Always takes care of my service as quick as possible and gives the time of day to explain anything that came up during the service. Overall best bmw More

by Samuel Ogannes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shahe Tavoukjian
May 23, 2024 -

BMW of Sherman Oaks responded

That means a lot to us, Samuel! Thanks for the shout-out to Shahe and for being a valued customer at BMW of Sherman Oaks!

May 23, 2024

Great customer service and prompt responses. Team is readily available and easy to make appointments with. More

by chemino1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krisztina
May 24, 2024 -

BMW of Sherman Oaks responded

We're glad to hear our team at BMW of Sherman Oaks provided great customer service and made scheduling easy. We appreciate your support!

May 23, 2024

Jesus Colon handled the service appointment for my 2008 328i Coupe. The job was done on time as promised and he was very professional. More

by DSam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Colon
May 24, 2024 -

BMW of Sherman Oaks responded

Thanks for sharing your professional and timely service experience with Jesus! We appreciate your business and look forward to serving you again!

May 23, 2024

I dropped my car off with Shahe in the morning and got my brake pads replaced in about two hours. Shahe was very helpful and knowledgeable as always. I couldn't be happier with my service experience at BMW o More

by Mitch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahe Tavoukjian
May 23, 2024 -

BMW of Sherman Oaks responded

Mitch, thanks for sharing your positive experience! We're pleased to hear Shahe provided you with excellent service and a quick turnaround at BMW of Sherman Oaks.

May 23, 2024

The best part of working with this dealership has been the employees, in particular, Ray, one of the salesman. Ray made everything easier and was excellent with communication the entire time. Thank you so More

by RDM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray
May 23, 2024 -

BMW of Sherman Oaks responded

We're thrilled to hear that Ray and the team at BMW of Sherman Oaks made your experience smooth and enjoyable. Thanks for sharing your positive feedback!

May 23, 2024

Jesse is always very helpful and extremely nice. He goes above and beyond to make sure you are taken care of! More

by steverod95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse, Colon
May 23, 2024 -

BMW of Sherman Oaks responded

Steve, thanks for sharing your positive experience with us. We're happy to hear Jesse provided such excellent service at BMW of Sherman Oaks!

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