BMW of Sherman Oaks

Service with Dennis B. was excellent. The procedure was explained well, customer service offered during stay Completed service in timely manner. Dennis is reliable, comm was excellent. The procedure was explained well, customer service offered during stay Completed service in timely manner. Dennis is reliable, communicates well and helpful and courteous. Thanks again for great experience. More

Service advisor Carlos made everything so easy. Best service experience EVER! Such a nice and pleasant guy. Highly recommend!! Best service experience EVER! Such a nice and pleasant guy. Highly recommend!! More

I was very pleased with this dealership and also Shahe was very professional and helpful. I would highly recommend this dealership. was very professional and helpful. I would highly recommend this dealership. More

I had an issue in the service department back in October of last year. Since then the manager Touffe (sp?)called me and rectified the issue. Yesterday I received excellent service from representative Carlos of last year. Since then the manager Touffe (sp?)called me and rectified the issue. Yesterday I received excellent service from representative Carlos. He kept me updated with what my car needed and had it back in minimal time. I appreciate the manager who listened to my concern in October because of him I will continue coming to bmw of Sherman Oaks. More

Heidi at service department is great and helped me a lot. Overall everything is fine Overall everything is fine More

Very well service and professional people very committed knowledgeable love to work again in future if do the business knowledgeable love to work again in future if do the business More

Brian Douglas has been helping us with service for several years. He is fantastic and there are no words to express how respectful and remarkable he is. He is the reason for us using the service depar several years. He is fantastic and there are no words to express how respectful and remarkable he is. He is the reason for us using the service department at this dealership. More

Thank you Brian Douglas for all your assistance and being a great advisor. I appreciate the prompt response to issues and the service department always making it right. a great advisor. I appreciate the prompt response to issues and the service department always making it right. More

Jesse Colon provided excellent customer service help. They located the problem and got me in and out of the dealership before I could blink. Thank you Jesse They located the problem and got me in and out of the dealership before I could blink. Thank you Jesse More

George was amazing! ! He got me a great deal and worked fast and efficiently to execute it! ! He got me a great deal and worked fast and efficiently to execute it! More