BMW of Sherman Oaks

Great service department and advisers who are professional and courteous. Work gets done rough and on time. professional and courteous. Work gets done rough and on time. More

Heidi is my new service advisor, and I cannot say enough amazing things about her! Professional, fast acting, kind, and really centric to customer service! She was able to help me and I'm so grateful for he amazing things about her! Professional, fast acting, kind, and really centric to customer service! She was able to help me and I'm so grateful for her! I love the Sherman Oaks BMW more than any other BMW location. Thank you again, Heidi! More

J. Helped Me Just This Last Time. I Receieved Excellent, timely service for my 3-serie$! timely service for my 3-serie$! More

I’ve been going to this dealership for almost four years now. Great customer service. now. Great customer service. More

Service department is always helpful , responsive and gets it done on time. I Highly recommend gets it done on time. I Highly recommend More

This was the best car purchase experience I’ve ever had. The excellent customer service transparency, and simplified financing process is remarkable. I than Kyle in the financing department who made me feel The excellent customer service transparency, and simplified financing process is remarkable. I than Kyle in the financing department who made me feel like family at BMW Sherman Oaks. More

I brought my car in for service. Carmela, the service advisor, kept me informed during my service (no surprises), and my car was ready when she said it would be ready! Timely servi Carmela, the service advisor, kept me informed during my service (no surprises), and my car was ready when she said it would be ready! Timely service and good service. I noticed that the cover on my inner trunk wasn't closing correctly (service had opened it to access the battery in my car). I drove back to BMW without an appointment, showed them how the cover wasn't closing properly, and they fixed the issue right away! More

Great service from your technician and service advisor Heidi tovaas keep up the good work Heidi tovaas keep up the good work More

Heidi is very helpful. She was able to keep me at ease with my son’s car. Ty again She was able to keep me at ease with my son’s car. Ty again More

Recommend using services at this dealership. Krisztina was my advisor and she was helpful and friendly. As always, she made sure to provide excellent service. She ensured loaner car was arranged Krisztina was my advisor and she was helpful and friendly. As always, she made sure to provide excellent service. She ensured loaner car was arranged for the duration of the service. She makes sure she is always available for any questions at any time. Thank you, Krisztina. More