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BMW of Sherman Oaks

Sherman Oaks, CA

4.9
969 Reviews

5201 Van Nuys Blvd.

Sherman Oaks, CA

91401

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969 Reviews of BMW of Sherman Oaks

April 17, 2024

I have recently started having our 530e serviced at BMW of Sherman Oaks. After losing trust in our local dealership BMW SO has been great. Shahe has been great to work with. Very attentive and respectful. More

by a2dor3d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahe Tavoukjian
Apr 18, 2024 -

BMW of Sherman Oaks responded

Welcome to the BMW of Sherman Oaks family! We're glad to have you and are always happy to help!

April 16, 2024

Krisztina was friendly and offered us fantastic service and delivered as promised. My car came back perfect and I’ll be happy to bring it back to her and Sean. They did research and were able to fix the pr More

by Michael
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Krisztina, Sean Clemens
Apr 16, 2024 -

BMW of Sherman Oaks responded

Thank you for the kind words, Michael! Our team is always happy to help with your automotive needs, and we hope to see you again soon!

April 16, 2024

Jesse was funny, professional, and accommodating! ! 10 out of 10!! it was my first time there and I’m definitely coming back! More

by dxavier5458
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Apr 16, 2024 -

BMW of Sherman Oaks responded

We're so happy to hear Jesse made your first visit to BMW of Sherman Oaks enjoyable! Thanks for taking the time to give us a five-star review, we'll see you again soon!

April 16, 2024

Carmela was great and prompt at servicing my car, definitely recommend my friends to go there. More

by MoZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamel, Ali Mohandesi, Carmela Grammatico
Apr 17, 2024 -

BMW of Sherman Oaks responded

We appreciate the recommendation! It's our pleasure to service your car at BMW of Sherman Oaks, and we look forward to your next visit!

April 14, 2024

I've been a customer of BMW of Sherman Oaks for a dozen or so years -- have bought 3 BMWs there and have always recieved excellent service and attention. I'm writing to commend my service advisor Shahe wh More

by DARinLCF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahe Tavoukjian, Brian Douglas
Apr 15, 2024 -

BMW of Sherman Oaks responded

We truly appreciate your loyalty over the years and will be sure to pass your praise along to Shahe. Thanks for taking the time to give us five stars!

April 14, 2024

Carlos is the best! He’s very helpful and makes the entire process very smooth More

by 123444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Cortez
Apr 15, 2024 -

BMW of Sherman Oaks responded

We'll pass this along to him! Thanks for taking the time to share your positive experience with us at BMW of Sherman Oaks!

April 13, 2024

Good dealer. Had a mobile service done at my house. Very nice and competent employees. More

by Calvin_W_Davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahe
Apr 15, 2024 -

BMW of Sherman Oaks responded

Thanks, Calvin! We're thrilled to hear your mobile service went well. Let us know if you need anything else!

April 13, 2024

Carlos is the best! Always makes sure my car is take care of. He works with my schedule. More

by Crystal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Cortez
Apr 15, 2024 -

BMW of Sherman Oaks responded

Crystal, thanks for the kind words about Carlos! We appreciate your business and hope to see you again soon!

April 13, 2024

Great experience - I was looking to either buy out my leased 430i and then sell it or save time and have a dealership do it all in one fell swoop. I gave them a ring, had a good first chat with someone More

by winshel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis
Apr 15, 2024 -

BMW of Sherman Oaks responded

Thanks so much for this stellar review and shout-out to Travis! We always aim for honest, professional communication throughout the process at BMW of Sherman Oaks. We'll see you again down the road!

April 13, 2024

Brian always makes it very easy when I come in for service. Sherman Oaks BMW is my go to for service. More

by William
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Douglas
Apr 15, 2024 -

BMW of Sherman Oaks responded

We're glad to have you in the BMW of Sherman Oaks family, William! Thanks for continuing to trust Brian and the team with your service needs!

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