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BMW of Sherman Oaks

Sherman Oaks, CA

4.9
969 Reviews

5201 Van Nuys Blvd.

Sherman Oaks, CA

91401

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969 Reviews of BMW of Sherman Oaks

April 28, 2024

Jesse is the best at the service department. He is nice and helpful, took care of my car really quick More

by garabidianroni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jesse
Apr 29, 2024 -

BMW of Sherman Oaks responded

We'll make sure he sees this! Thanks for the five stars and praise for Jesse!

April 27, 2024

I called to make an appointment for my service and my appointment was made quickly over the phone. When i arrived Jesse ( jesus) greeted me very happy and welcoming . It was my first time so he made ne f More

by Fernanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse ( jesus colon )
Apr 29, 2024 -

BMW of Sherman Oaks responded

Fernanda, it's great to hear you enjoyed your first service experience with us at BMW of Sherman Oaks! We'll make sure to pass this along to Jesse, and hope to see you again in the future!

April 27, 2024

Dennis was incredibly helpful and knowledgeable. He always tells me exactly what’s going on and accurately explains what the car needs and how long it will take. More

by terriprizant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Bohlig
Apr 29, 2024 -

BMW of Sherman Oaks responded

We'll be sure to pass these kind words along to him! Thanks for trusting the BMW of Sherman Oaks team with your service needs!

April 26, 2024

Low tire pressure notice ended up being a unrepairable flat tire. The service center was on it right away and a new tire was installed in an hour. More

by PF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahe Tavoukjian
Apr 29, 2024 -

BMW of Sherman Oaks responded

We're glad we could get you back on the road in no time! Thanks for the five-star review!

April 25, 2024

Never would get any other vehicle Perfect absolutely the best. After years of owning them. Various models. I’m a bmw owner for life ! More

by aingl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Gomez
Apr 25, 2024 -

BMW of Sherman Oaks responded

We're delighted to know you've had such a positive experience with your BMWs! Your loyalty means the world to us, and here's to many more years at BMW of Sherman Oaks!

April 24, 2024

Heidi is our service advisor of choice for many years, for her continued excellent customer service. More

by Alisha.Lipman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Tovaas
Apr 25, 2024 -

BMW of Sherman Oaks responded

We know how important it is to have someone you trust with your service needs, Alisha. Thanks for the kind words about Heidi at BMW of Sherman Oaks!

April 24, 2024

Carmela has such an excellent service! ! She responded so quickly and did my appt on time 👌🏻🙌🏻 More

by Corinaleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmela Grammatico
Apr 24, 2024 -

BMW of Sherman Oaks responded

We love to hear that! Thanks for the shout-out to Carmela and for choosing BMW of Sherman Oaks for your service needs!

April 23, 2024

Love working with shahe! !!! Great experience every time! Thank you Quick and easy. He is amazing and would go back and recommend friends and family More

by rosemarybarnajian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahe Tavoukjian
Apr 24, 2024 -

BMW of Sherman Oaks responded

Rosemary, thank you so much for the kind words about Shahe! We're always happy to assist you at BMW of Sherman Oaks, and look forward to your next visit!

April 23, 2024

Jesse was amazing and so helpful with getting our car serviced. He made our experience so easy. More

by Sylvia Aguilera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Colon, Bernard Betsin, Ali Mohandesi
Apr 24, 2024 -

BMW of Sherman Oaks responded

We love to hear Jesse provided excellent service for you, Sylvia! Thanks for taking the time to share your positive review!

April 23, 2024

Amazing service team, and all around a great experience. I would recommend to friends and family. More

by jesseburns82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Tovaas
Apr 24, 2024 -

BMW of Sherman Oaks responded

We appreciate the recommendation! It was our pleasure to work with you at BMW of Sherman Oaks, Jesse, and we hope to see you again soon!

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