BMW of Sarasota - Service Center

Carlos makes it a great experience for me to have my car taken care of at Sarasota BMW. He explains everything to me. Very satisfied with the service. taken care of at Sarasota BMW. He explains everything to me. Very satisfied with the service. More

Excellent efficient service as always. Carlos advised of necessary repairs accurate estimate of time for repair and cost. Very very satisfactory experience at Sarasota dealership necessary repairs accurate estimate of time for repair and cost. Very very satisfactory experience at Sarasota dealership More

My service manager was Carlos, he exceeded my expectations and was so fast, friendly and helpful. I really appreciate the positive and proactive attitude of everyone I have met BMW of Sarasota. expectations and was so fast, friendly and helpful. I really appreciate the positive and proactive attitude of everyone I have met BMW of Sarasota. You have a great team! More

Service person and those greeting were very helpful. The only negative was the fact the part that was needed was not in stock. Courtesy car was by adequate and service person was apologetic for the delay . only negative was the fact the part that was needed was not in stock. Courtesy car was by adequate and service person was apologetic for the delay . More

Very nice place to come to when receiving car service, staff is helpful and willing to answer questions. Lobby is organized and maintain well, beverage available always. staff is helpful and willing to answer questions. Lobby is organized and maintain well, beverage available always. More

New Service manager every time I’m goingAnd pricing New Service manager every time I’m going And pricing crazy Bad energy Attitude while talking to a customer Just didn’t get a good vibe out of th New Service manager every time I’m going And pricing crazy Bad energy Attitude while talking to a customer Just didn’t get a good vibe out of the dealership More

I had a service appointment.They were thorough and I had a service appointment. They were thorough and efficient. I especially like the video that the technician does to diagnose any problems. Overa I had a service appointment. They were thorough and efficient. I especially like the video that the technician does to diagnose any problems. Overall a good experience. More

Sarasota BMW is Fabulous! When I moved to Florida back in 2015 I purchased my BMW from a BMW dealer in Tampa. After 2 service appointments that I arrived on time and waited almost a hour to be checked in in 2015 I purchased my BMW from a BMW dealer in Tampa. After 2 service appointments that I arrived on time and waited almost a hour to be checked in, I turned to Sarasota BMW! The cleanliness And professionalism of Sarasota is far Superior than ‘this’ BMW dealer in Tampa! I have never had a problem at Sarasota BMW! More

Lewis and Tim were great and were thorough in there jobs and customer service. I was not expecting that kind of repair on the car. Thanks and I will use those guys again in the future. and customer service. I was not expecting that kind of repair on the car. Thanks and I will use those guys again in the future. More

Still waiting for parts from months ago. Brought the vehicle in for work which involved parts that had supposedly already been ordered and had arrived . Parts had not arrived. Retrieved car. Still await vehicle in for work which involved parts that had supposedly already been ordered and had arrived . Parts had not arrived. Retrieved car. Still awaiting word from the dealership. Have called the dealership twice for updates; calls went to voicemail with no callbacks. Rating is “unsatisfactory”. If there is an issue, call us to explain. More