BMW of Sarasota - Service Center

Very impressed with the professional and courteous staff and service at Sarasota BMW. Special mention for Paul Schaefer’s handling of my car. I give him and BMW of Sarasota high marks. Rob Jennings and service at Sarasota BMW. Special mention for Paul Schaefer’s handling of my car. I give him and BMW of Sarasota high marks. Rob Jennings More

Outstanding counsel and service experience provided by Greg Jones. Went above and beyond for fixing festering problems. Made it all easy, including providing a BMW loaner (my previous experience has bee Greg Jones. Went above and beyond for fixing festering problems. Made it all easy, including providing a BMW loaner (my previous experience has been that when BMW of Sarasota sends me over to the Hertz office, it takes about 4 times as long to get an inferior car). More

During service work someone reset seat controls, mirror settings, radio settings and changed automatic headlight switch. Although not a huge deal, that shouldn’t happen. settings, radio settings and changed automatic headlight switch. Although not a huge deal, that shouldn’t happen. More

Helpful staff putting forth extra effort needed to be up to the BMW brand standard of excellence. My experience here was nothing less than I expected. to the BMW brand standard of excellence. My experience here was nothing less than I expected. More

Sarasota BMW goes above and beyond to service my vehicle and make everything perfect. Their customer service is also outstanding. Zachary and Kyle could not be better ambassadors for this service department and make everything perfect. Their customer service is also outstanding. Zachary and Kyle could not be better ambassadors for this service department. I would highly recommend them to anyone. Nancy Thame More

Liked the service manager and the efficiency of the staff. staff. More

Very professional employees. Dealership is neat and clean. Excellent work. clean. Excellent work. More

Maria is a shining star but the rest of the service department is oblivious to what customer service is. They must be deaf to not have been able to hear the noise of concern on the car. This was the t department is oblivious to what customer service is. They must be deaf to not have been able to hear the noise of concern on the car. This was the third visit and the issue is still prevalent. They need some leadership at BMW Sarasota service department More

Took very good care of me. When they realized in advance of my visit that the service would take longer than expected and I would not want to wait they reserved a loaner for me without me having to ask of my visit that the service would take longer than expected and I would not want to wait they reserved a loaner for me without me having to ask More

Appointment was right on time. Service Advisor (Carlos) was very knowledgeable and walked me through the entire service. Couldn’t be more happy, thanks everyone! was very knowledgeable and walked me through the entire service. Couldn’t be more happy, thanks everyone! More