BMW of Sarasota - Service Center

Carlos is five star. The center is five it a 4-5 star. Had to listen to loud and angry customer arguing back and forth with sales person in the ‘quiet’ waiting area. they should have walls. Also. Popcor Had to listen to loud and angry customer arguing back and forth with sales person in the ‘quiet’ waiting area. they should have walls. Also. Popcorn machine never working. Also calls from survey person after telling me to buy new tires from them when they are already done and you had the car to know this was annoying. More

Excellent service! Carlos did an exceptional job! We will be taking our car to this dealership! Bbbb bb. Bbbb. Bbbb bbbbnn n. Nbbb. Bbbb bbb will be taking our car to this dealership! Bbbb bb. Bbbb. Bbbb bbbbnn n. Nbbb. Bbbb bbb More

Awesome customer service , keeped me Informed throughout the repair prosess accompanief with video presentation of worked that needed to complete the job. Grest job extremely pleasef the repair prosess accompanief with video presentation of worked that needed to complete the job. Grest job extremely pleasef More

Service manager was great. Attentive to needs, timing, and expense. Also explained well the reason for the failed parts and gave good advice on how to avoid the problem in the future. and expense. Also explained well the reason for the failed parts and gave good advice on how to avoid the problem in the future. More

Fast Friendly Happy Happy CustomerThanks so much. Love Fast Friendly Happy Happy Customer Thanks so much. Love my new X5! I love the online appointment service section for its customers. Kudos to BMW Fast Friendly Happy Happy Customer Thanks so much. Love my new X5! I love the online appointment service section for its customers. Kudos to BMW More

Needed an oil change and vehicle check-up prior to upcoming travel. Easy to make an appointment, friendly greeting, prompt attention and service. Technician texted me a video to show his inspection upcoming travel. Easy to make an appointment, friendly greeting, prompt attention and service. Technician texted me a video to show his inspection of the underside of the vehicle. My service advisor, Lucy, was professional and attentive. More

The service was friendly and professional. It took 2 hours for an oil change which seems a little longer than usual. Overall, a good experience. hours for an oil change which seems a little longer than usual. Overall, a good experience. More

My Appointment was Easy to schedule, on time, I received customer service. From the moment I arrived through the end of service they exceeded expectations. customer service. From the moment I arrived through the end of service they exceeded expectations. More

One of the best service departments I’ve experienced the waiting room is clean and has all the emenities Greg Jones is an awesome service advisor waiting room is clean and has all the emenities Greg Jones is an awesome service advisor More

They addressed the issue I was experiencing. The only complaint is that the person working on my car left dirt/grease on cloth part of car, in front, where it is impossible to clean without having it pro complaint is that the person working on my car left dirt/grease on cloth part of car, in front, where it is impossible to clean without having it professionally cleaned. More