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BMW of Sarasota - Service Center

Sarasota, FL

4.7
12,775 Reviews

12,775 Reviews of BMW of Sarasota - Service Center

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July 12, 2021

Awesome dealership! Greg Jones May service advisor is very knowledgeable and very professional. He is a pleasure to work with when getting my car service. I highly recommend BMW off Sarasota. More

by AFB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2021

My visit to BMW of Sarasota went well. I was well received by the service team. The only reason this review isn’t 5 stars is that the wait time for news about how the repair was going was extraordina More

by bpezzimenti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2021

Carlos did an exceptional job of keeping me informed every step of the way. This is a top notch dealership. I definitely recommend Carlos and BMW of Sarasota. More

by Ann
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2021

Lucy was excellent while managing several clients at the same time. She is a good communicator. BMW seems to schedule too many appointments at the same time. I came in at 8:20 for an oil change and waite More

by LISABUZZO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2021

The service was amazing and the customer service representative went above and beyond. I came in at a moments notice and he got me taken care ASAP More

by GREGPRESSLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2021

All good. My service consultant was great and very accommodating. However your greeter is awful. Considering he's the first person. That's not who'd I choose to be there More

by ASCHTOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2021

Always very helpful and nice, Lucy was my advisor and took care of me as she always does. Very happy over all with their service. More

by DIEGODITTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2021

Excellent service! Carlos did an exceptional job! We will be taking our car to this dealership! Bbbb bb. Bbbb. Bbbb bbbbnn n. Nbbb. Bbbb bbb More

by robhecox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2021

Excellent service from start to finish. Multiple connections with rep who kept me informed and steered me away from unnecessary work. Appreciate the honesty from the team. More

by jackhoon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2021

Carlos is five star. The center is five it a 4-5 star. Had to listen to loud and angry customer arguing back and forth with sales person in the ‘quiet’ waiting area. they should have walls. Also. Popcor More

by STEVEandlisab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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