12,775 Reviews of BMW of Sarasota - Service Center
Awesome dealership! Greg Jones May service advisor is very knowledgeable and very professional. He is a pleasure to work with when getting my car service. I highly recommend BMW off Sarasota. very knowledgeable and very professional. He is a pleasure to work with when getting my car service. I highly recommend BMW off Sarasota. More
My visit to BMW of Sarasota went well. I was well received by the service team. The only reason this review isn’t 5 stars is that the wait time for news about how the repair was going was extraordina received by the service team. The only reason this review isn’t 5 stars is that the wait time for news about how the repair was going was extraordinarily long. More
Carlos did an exceptional job of keeping me informed every step of the way. This is a top notch dealership. I definitely recommend Carlos and BMW of Sarasota. every step of the way. This is a top notch dealership. I definitely recommend Carlos and BMW of Sarasota. More
Lucy was excellent while managing several clients at the same time. She is a good communicator. BMW seems to schedule too many appointments at the same time. I came in at 8:20 for an oil change and waite same time. She is a good communicator. BMW seems to schedule too many appointments at the same time. I came in at 8:20 for an oil change and waited over an hour and a half. More
The service was amazing and the customer service representative went above and beyond. I came in at a moments notice and he got me taken care ASAP representative went above and beyond. I came in at a moments notice and he got me taken care ASAP More
All good. My service consultant was great and very accommodating. However your greeter is awful. Considering he's the first person. That's not who'd I choose to be there accommodating. However your greeter is awful. Considering he's the first person. That's not who'd I choose to be there More
Always very helpful and nice, Lucy was my advisor and took care of me as she always does. Very happy over all with their service. took care of me as she always does. Very happy over all with their service. More
Excellent service! Carlos did an exceptional job! We will be taking our car to this dealership! Bbbb bb. Bbbb. Bbbb bbbbnn n. Nbbb. Bbbb bbb will be taking our car to this dealership! Bbbb bb. Bbbb. Bbbb bbbbnn n. Nbbb. Bbbb bbb More
Excellent service from start to finish. Multiple connections with rep who kept me informed and steered me away from unnecessary work. Appreciate the honesty from the team. connections with rep who kept me informed and steered me away from unnecessary work. Appreciate the honesty from the team. More
Carlos is five star. The center is five it a 4-5 star. Had to listen to loud and angry customer arguing back and forth with sales person in the ‘quiet’ waiting area. they should have walls. Also. Popcor Had to listen to loud and angry customer arguing back and forth with sales person in the ‘quiet’ waiting area. they should have walls. Also. Popcorn machine never working. Also calls from survey person after telling me to buy new tires from them when they are already done and you had the car to know this was annoying. More