BMW of Sarasota - Service Center

Lucy in the Service department was a pleasure to work with. She kept me informed during the entire process when my vehicle was in for scheduled maintenance. Lucy and the service staff are very profession with. She kept me informed during the entire process when my vehicle was in for scheduled maintenance. Lucy and the service staff are very professional and knowledgeable. While there, the technicians did a full inspection and found some items needing attention. AND they did the repairs under the BMW extended warranty. More

Carlos Munoz makes working together a pleasure. He’s the reason why I go here. Carlos is the best service manager I have ever worked with reason why I go here. Carlos is the best service manager I have ever worked with More

Great service. Very friendly, helpful and efficient. Will most definitely work with Carlos again and I will also recommend Carlos to my friends and family! Will most definitely work with Carlos again and I will also recommend Carlos to my friends and family! More

Derek got me in on time and I didn’t have to wait long. The tech went over my car and got my oil changed. Now I feel confident to travel. The tech went over my car and got my oil changed. Now I feel confident to travel. More

I have had such great experiences working with Greg and everyone at Bmw. Because of their excellent customer service I will continue to get my car maintenances and any issues resolved at this dealership. everyone at Bmw. Because of their excellent customer service I will continue to get my car maintenances and any issues resolved at this dealership. More

Very organized and well run. Comfortable waiting area with snacks. I appreciate video but it was difficult to hear/understand what the mechanic was saying. with snacks. I appreciate video but it was difficult to hear/understand what the mechanic was saying. More

Professional, thorough and customer service at its finest! Greeted promptly, listened to my concerns and provided a quote in an acceptable amount of time. Great job! finest! Greeted promptly, listened to my concerns and provided a quote in an acceptable amount of time. Great job! More

My service manager Carlos Munoz is top notch. He is always courteous,polite, efficient and professional each visit. He is invaluable to your business. Irreplaceable. always courteous,polite, efficient and professional each visit. He is invaluable to your business. Irreplaceable. More

Confusion and slow check in upon arriving at service bay. Assistant Service Mgr. took very good care of me once checked in and service (std oil change & filter) was good. Took 90 minutes. Assistant Service Mgr. took very good care of me once checked in and service (std oil change & filter) was good. Took 90 minutes. More

Great pre purchase inspection. Good value and the customer service was great. Would come again. Good job and I liked the service. Yes. Yes. Yes. customer service was great. Would come again. Good job and I liked the service. Yes. Yes. Yes. More