BMW of Sarasota - Service Center

Efficient! Fast! Service is always excellent. Waiting amenities are very comfortable. Staff always. I would. Not have my car serviced any other place. Looking at 2nd beamer! amenities are very comfortable. Staff always. I would. Not have my car serviced any other place. Looking at 2nd beamer! More

Smooth, easy, service call. Even provided transportation in between my work schedule. Kept in touch throughout the service, and explained all work completed. And picking up a washed car is always a perk! in between my work schedule. Kept in touch throughout the service, and explained all work completed. And picking up a washed car is always a perk! More

Love having a service advisor to expedite service on entry and departure Connor greeted me warmly Video very efficient way to see what was going entry and departure Connor greeted me warmly Video very efficient way to see what was going More

Staff unengaged, wasn’t greeted properly. Car stayed for three days, advisor hard to reach unable to contact. No idea what was happening with vehicle. I had to constantly follow up. Never met advisor three days, advisor hard to reach unable to contact. No idea what was happening with vehicle. I had to constantly follow up. Never met advisor More

Good service, good personnel. As you may know the prices are high. They are willing to help and they do. I trust going there for my car maintenance or problems. are high. They are willing to help and they do. I trust going there for my car maintenance or problems. More

Very inconsistent service and experience at this BMW. Last several times treated poorly , this time Was told i had to pay to air put in my tires ! Car under warranty still and told I had to pay to check Last several times treated poorly , this time Was told i had to pay to air put in my tires ! Car under warranty still and told I had to pay to check why i was having issues first then they would put it through warranty. I will bring my car to another BMW dealer . Also they gave me a cheap hertz rental last several times but the guys next to me got 7 series when I asked they said he was there earlier then me .. then as I was waiting for rental another guy came in a got a BMW instead of a hertz car . I guess at this dealers it’s who you know and don’t be a women More

Greg took excellent care of me and exceeded my expectations. I would highly recommend him to any of my friends who need their BMW serviced. expectations. I would highly recommend him to any of my friends who need their BMW serviced. More

Service center could not resolve my issue. Vehicle has been in multiple times for the same problem. Also loaner/rental was given with about 1/8 tank of gas. I returned it with the same and was charged been in multiple times for the same problem. Also loaner/rental was given with about 1/8 tank of gas. I returned it with the same and was charged $49. This was also not resolved by Hertz or service advisor. More

I would like to give a special shout-out to everyone at work with my car I want to thank you for being so professional as always and a very special shout-out to mr. Greg for being so kind I was able to get work with my car I want to thank you for being so professional as always and a very special shout-out to mr. Greg for being so kind I was able to get a loaner for the time that my car was being serviced and as I said it was a pleasure thank you the car was beautiful when I got it back More

I just had my car in for replacement of a windshield and oil change and as usual my service advisor Maria was outstanding. Very satisfied! oil change and as usual my service advisor Maria was outstanding. Very satisfied! More