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BMW of Sarasota - Service Center

Sarasota, FL

4.7
12,775 Reviews

12,775 Reviews of BMW of Sarasota - Service Center

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July 22, 2021

The service was just fine. It looked like a five year did the vacuuming with the wah not being much better. I get its a gratis service but it should done properly. More

by NIALLACAMPBELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2021

Brpught my car in for service.. They did what they said they would, and were pleasant while they did it. Ill go back for sure. More

by mclaus000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2021

Everyone was very friendly and responsive. The job was done right which pleased me. My agent kept me informed via text messages and the loaner car was great More

by Don.favre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2021

Carlos, as usual, was very helpful and level headed when he dealt with my initial call. He made a great recommendation to use BMW Roadside assistance versus insurance. More

by HOOK2039
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2021

Everything was excellent. What I did not care for was the check in the kiosk, too many questions and too long. Way not stop after the basics? Name, address, phone #. More

by CARLOSM3977
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2021

Everyone is friendly and well informed. They clean my car after service. When you go in to look at cars they don’t pounce on you.. and of course the cookies! More

by GSWEIMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2021

Problem was taken care of without too much hassle. A second problem was found I wasn’t even aware of and that too was addressed. More

by smcneir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Schaefer
July 21, 2021

Good comunicación, explained problems and solutions, give options, very polite and friendly, promptly and professional service, glad to tell my friends and family about it. More

by DANCOPY
Customer Service
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2021

The staff and facility was very nice. We felt that we were kept informed during the process We were a bit overwhelmed by the price. More

by BEVERLYCOSTELLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Allard
July 21, 2021

They were on top of everything and made me feel like at home .. Greg did an awesome job with my car.. Thanx BMW Sarasota for the service More

by LILKRAY34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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