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BMW of Sarasota - Service Center

Sarasota, FL

4.7
12,766 Reviews

12,766 Reviews of BMW of Sarasota - Service Center

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July 24, 2021

Great service department that ensures all the items are taken care of. Super friendly service advisors. Ease of making an appointment was top notch too More

by VDEMINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2021

I think my advisor had done a excellent jobWorks done I think my advisor had done a excellent job Works done correctly on time and he really seem to have his clients interest at heart More

by johnscottjones113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2021

I appreciated the new technology- the check in kiosk and detailed video of the service were great. Carlos was very helpful! Wait was very long though. More

by PEMILYFARBER
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2021

Attention to details and communication on the warranty claim and the repair. She also set me up with a comparable loaner. My service advisor exceeded my expectations. Thank You Maria L . More

by GARYS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2021

Brenton Payne was my service advisor, had issues with keys and fob, took a week to get job done. Loaned me car without charge. EXCELLENT More

by Robert Wayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenton Payne
Jul 23, 2021 -

Robert Wayne responded

Excellent service, get treated like a king

July 23, 2021

sub par service was more concerned with being an investigator to not repair faulty o2 sensors on a 12k mile car under warranty. Our BMW dealer at home foxed with no problem what a total jerk this gu More

by miami
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Derek Thomas
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2021

Maria took great care of me even in her absence. She even checked in via text to make sure everything was okay. She is a professional. More

by aprelbourne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2021

The first service on my 2020 430i one year old was easy, quick and Paul most courteous. (It’s my 3rd BMW convertible-all blue) More

by Dmatson2
Recommend Dealer
Yes
Employees Worked With
Paul
July 23, 2021

From the moment I pulled in the first impression was great and the following experiences confirmed the first- everything from the cleanliness of the facility, to the stunning cars, to the professional s More

by SPBROWN2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenton Payne
July 23, 2021

Great customer service and timely communication of status of the repairs. I Will come back for more support from the team and look forward to new partnership... I'm new in the area. More

by jrosario77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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