Back

BMW of Sarasota - Service Center

Sarasota, FL

4.7
12,758 Reviews

12,758 Reviews of BMW of Sarasota - Service Center

Sort by
August 06, 2021

Had X3 in for service last week problem with interior lighting Paul Schaefer was my advisor He did a GREAT job working with BMW to authorize repair and keeping me informed every step I can honestly say More

by LEWES1944
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Schaefer
August 05, 2021

Professional, friendly service. Comfortable waiting area. Love the video detailing the inspection of the vehicle and being kept apprized of progress Always a pleasure dealing with BMW service. More

by ckeenan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2021

I would not take my car anywhere other than here for service . Customer service is amazing and Maria is so helpful More

by Wendyrae4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel who worked on my car
August 05, 2021

They took care of the problem very quickly. Brent, the service writer kept me informed of everything going on and when it would be finished. More

by MSTRAUSS3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenton Payne
August 05, 2021

Have bought several vehicles from this dealership and Emilio Torres and Jack Hojnacki are incredible. I had a tire blow out and they found a way for me to get a new one even though it was a difficult siz More

by Mark g
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emilio Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Hojnachi
August 05, 2021

I always enjoy outstanding customer service at BMW Sarasota! Brenton Payne is extremely professional, helpful, informative and very friendly! I am very happy with the provided service! More

by Tat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenton Payne
August 05, 2021

This was for a Recall repair. Tech came to the house repaired the glitch. All went well and all is good with the car = 25 More

by HOTERATT1959
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Merlino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Salavatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loraine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Lacalamita, Richard Bobek
August 04, 2021

BMW of Sarasota accurately assessed the issue with the vehicle. I would recommend the service center at the BMW of Sarasota. Thank you very much. More

by aaronburkett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Schaefer
August 04, 2021

Derrick Thomas is fantastic to work with and easy to communicate with. The service is alway quick and painless. 10/10 would recommend. Thanks for everything Derrick! More

by schwent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2021

Bad low coolant alarm fixed. You left coolant stains under the hood. I not only clean outside but clean and wax under the hood. Not happy More

by syoung20900
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenton Payne
...
814
...