BMW of Sarasota - Service Center

Carlos is very knowledgeable and good with communication on a short notice. Highly recommend Carlos to anyone look for great service! Very clean service department on a short notice. Highly recommend Carlos to anyone look for great service! Very clean service department More

They have gone out of their way to have excellent service people available to help with all of my needs. Greg Jones is a great service manager who has helped me with an issue with an insurance matter. He is people available to help with all of my needs. Greg Jones is a great service manager who has helped me with an issue with an insurance matter. He is the best!! More

BMW offered great service, good prices and were all extremely professional. Nice and clean waiting area that offers drinks and snacks. Thank you for all you great help. extremely professional. Nice and clean waiting area that offers drinks and snacks. Thank you for all you great help. More

The back of my car was not put back together after checking the batterie, the emergency brake issue is not under warranty (not sure how this is not covered!) and the costs are far above independent s checking the batterie, the emergency brake issue is not under warranty (not sure how this is not covered!) and the costs are far above independent service centers. More

Carlos Munoz was extremely helpful and worked very hard with USAA, my insurance company. USAA was extremely hard to work with on this claim and Carlos went above and beyond. I would rate him higher than a with USAA, my insurance company. USAA was extremely hard to work with on this claim and Carlos went above and beyond. I would rate him higher than a 5 if I could. More

I originally had my car scheduled for oil change and a full detail .My car was damaged from the detail. Paint was chipped and piece of cup holder broken. Had I not seen the damage and brought it to Zachar full detail .My car was damaged from the detail. Paint was chipped and piece of cup holder broken. Had I not seen the damage and brought it to Zacharys attention I would have never been told about it. Which tells me 1 that my car was not checked over before calling me and telling me it was ready or 2 Zachary knew of the damage and was not going to let me know. A service was scheduled to repair the damages on paint and cup holder. When I received my car back from the repairs (valet drove my car too me this time) there was additional damage to my stereo button. The silver inlay piece is now missing. More

Maria lizardi the service advisor is amazing! Maria is very professional knows her job and does it well!! Her interaction with her clients is top notch. The dealership is very efficient,welcoming and clea very professional knows her job and does it well!! Her interaction with her clients is top notch. The dealership is very efficient,welcoming and clean following all Covid protocols. I give this dealership an A++ More

Wow what great service I received. Thank you so much for making me feel special. I have never received such great sett. Thank you so much making me feel special. I have never received such great sett. Thank you so much More

Thanks so much as always! Maria has been helping me for many years and always is the best! She’s why I continue to come back! many years and always is the best! She’s why I continue to come back! More

The staff there is always friendly and courteous. My service advisory Maria is great, she never hard sells on anything that wasn’t your main reason for coming in. service advisory Maria is great, she never hard sells on anything that wasn’t your main reason for coming in. More