BMW of Sarasota - Service Center

Working with Derek Thomas is a pleasure. Their is no BS, jobs done on time and execution is perfect! This store and Derek are APPLE like in customer service jobs done on time and execution is perfect! This store and Derek are APPLE like in customer service More

Once again bmw of Sarasota exceeded my expectations. My power mirror motor stopped working all of sudden motor went out. Made appointment last minute they got me in ordered the part took a few days for par power mirror motor stopped working all of sudden motor went out. Made appointment last minute they got me in ordered the part took a few days for part to come in. They took great care of everything from start to finish. My advisor Carlos Munoz took great care of everything. I wouldn’t trust taking my car anywhere else but Bmw of Sarasota. More

I had a really good experience servicing my Bmw with Brenton. I would definitely come back to Bmw Sarasota for any future service needs or the purchase of a new vehicle. Brenton. I would definitely come back to Bmw Sarasota for any future service needs or the purchase of a new vehicle. More

Very professional and on time with their service. They have delivered car to me when I did not have time to pick up. Also came to my office to fix a part. have delivered car to me when I did not have time to pick up. Also came to my office to fix a part. More

They have gone out of their way to have excellent service people available to help with all of my needs. Greg Jones is a great service manager who has helped me with an issue with an insurance matter. He is people available to help with all of my needs. Greg Jones is a great service manager who has helped me with an issue with an insurance matter. He is the best!! More

Carlos is very knowledgeable and good with communication on a short notice. Highly recommend Carlos to anyone look for great service! Very clean service department on a short notice. Highly recommend Carlos to anyone look for great service! Very clean service department More

I originally had my car scheduled for oil change and a full detail .My car was damaged from the detail. Paint was chipped and piece of cup holder broken. Had I not seen the damage and brought it to Zachar full detail .My car was damaged from the detail. Paint was chipped and piece of cup holder broken. Had I not seen the damage and brought it to Zacharys attention I would have never been told about it. Which tells me 1 that my car was not checked over before calling me and telling me it was ready or 2 Zachary knew of the damage and was not going to let me know. A service was scheduled to repair the damages on paint and cup holder. When I received my car back from the repairs (valet drove my car too me this time) there was additional damage to my stereo button. The silver inlay piece is now missing. More

Maria lizardi the service advisor is amazing! Maria is very professional knows her job and does it well!! Her interaction with her clients is top notch. The dealership is very efficient,welcoming and clea very professional knows her job and does it well!! Her interaction with her clients is top notch. The dealership is very efficient,welcoming and clean following all Covid protocols. I give this dealership an A++ More

Wow what great service I received. Thank you so much for making me feel special. I have never received such great sett. Thank you so much making me feel special. I have never received such great sett. Thank you so much More

Thanks so much as always! Maria has been helping me for many years and always is the best! She’s why I continue to come back! many years and always is the best! She’s why I continue to come back! More