BMW of Sarasota - Service Center

As always, outstanding first-class service from a quality organization. Derek Thomas my service manager is the best in the business - and I have worked with many through the years. organization. Derek Thomas my service manager is the best in the business - and I have worked with many through the years. More

Carlos was very helpful. Went over al of my cars needs and let me know what needed to be done. A very great experience here! and let me know what needed to be done. A very great experience here! More

The service department is a well oiled machine. From beginning to end everything was super professional. Well done! Derek is a wonderful service advisor. Thanks beginning to end everything was super professional. Well done! Derek is a wonderful service advisor. Thanks More

This was the first time I brought my car to this dealership and I was very happy with the services provided. Everyone was courteous and professional. Services done to the car were efficient and tra dealership and I was very happy with the services provided. Everyone was courteous and professional. Services done to the car were efficient and transparent. Highly recommend to have your car serviced at this dealership. More

Mr Chong at BMW of Sarasota was exceptional at his service. Mr Chong made me feel comfortable and confident that my car will taken care of. Thanks for all you do. service. Mr Chong made me feel comfortable and confident that my car will taken care of. Thanks for all you do. More

My voice recognition software in the navigation system was not functioning properly. Matt and Kyle were great. They stayed on the problem until it was rectified .after two weeks, was not functioning properly. Matt and Kyle were great. They stayed on the problem until it was rectified .after two weeks, More

Carlos did a great job with the service and ensuring I was aware of what was aware of what was going on and the process of the service on my vehicle. was aware of what was aware of what was going on and the process of the service on my vehicle. More

Everybody I dealt with was excellent from my initial call into the Parts department to verify my tire size was in stock to the warm handoff to Marcos, the Senior Service Advisor who scheduled my service repa into the Parts department to verify my tire size was in stock to the warm handoff to Marcos, the Senior Service Advisor who scheduled my service repair, to Paul, the excellent Service Advisor, and finally to the technician who handled my tire change and safety inspection, Paul’s service single-handedly restored my faith in the BMW brand due to a bad experience elsewhere. More

Service personnel greeted me with enthusiasm, made me feel welcome. Service analyst was informative, keep me updated as time went by. No complaints with the service personnel feel welcome. Service analyst was informative, keep me updated as time went by. No complaints with the service personnel More

Prompt service, thought Lucy was very helpful and knowledgeable. I really like that the mechanic recorded the underside of my car to show what was being done. knowledgeable. I really like that the mechanic recorded the underside of my car to show what was being done. More