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BMW of Sarasota - Service Center

Sarasota, FL

4.7
12,750 Reviews

12,750 Reviews of BMW of Sarasota - Service Center

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September 06, 2021

Paul S, our advisor, was great. He explained everything throughly which left me educated on what to expect. The video received once the service is completed is a great added service. The Service was great More

by CORNST
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Schafer
September 05, 2021

Zach was great. He told me how long it would take and he was exactly right. My appointment was for recalls and someone called me and scheduled my appointment, which was very convenient. Check in wasn't easy More

by vazera66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach
September 05, 2021

I DO NOT LIKE THE ELECTRONIC CHECK IN. Otherwise great I DO NOT LIKE THE ELECTRONIC CHECK IN. Otherwise great service. Even this survey is clunky like all BMW apps ………. Zzzxxxx. Zzzxxx. Zzzxxx. Zzzxxx. Z More

by MWB93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack
September 04, 2021

Quick replacement of airbag at my home. Took about ten minutes More

by rayr02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Merlino
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2021

Excellent personal professional service with Maria Lizardi. Very much appreciate video by mechanic showing and explaining issues . Having loaner BMW was wonderful as well as not to interrupt my schedu More

by KRISTICUZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Hefti
September 04, 2021

Great dealership and staff, no issues with checking in for services, Great staff they work well with their customers, will definitely continue to use them More

by abryant28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2021

The dealership is great. Paul really cares about helping his customers. Susan and John in sales are also great. My wife and I will be getting our next cars here!! More

by RONROBERTSON56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Shaefer
September 04, 2021

My advisor was friendly and knowledgeable. I thought the service was well done. I think $200 for wiper blades is way over the top. Overall, I was very pleased with the service. More

by gafalk1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Shaefer
September 04, 2021

Scheduled repairs and diagnostics quickly On arrival Scheduled repairs and diagnostics quickly On arrival information taken and loaner car provided Car was inspected and needed repairs identified as More

by OKMOKEEFE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Bachar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Bobek
September 04, 2021

My first experience with BMW of Sarasota was professional, courteous & efficient. Repairs were explained prior to any work, as well as the required timeframe. A courtesy car was provided & I was More

by Hom2coast@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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