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BMW of Sarasota - Service Center

Sarasota, FL

4.7
12,751 Reviews

12,750 Reviews of BMW of Sarasota - Service Center

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September 30, 2021

Amazing customer service. Naycolle was amazing in getting us taken care of our vehicle that we bought 2 years ago More

by Nrob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naycolle Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2021

Good service, and great people who work here. service cost is extremely inflated. Over all ok! More

by GOFORAARUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2021

quick service.. under estimated time. Eric was easy to work with. Cart wash could have been much better... More

by RINALADOMARIAF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Bachar
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2021

Great service and fast service. Love BMW of Sarasota. Friendly service is always provided. ,,,🥰 Yay More

by DAWNLIGHTSEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2021

Every employee I have interacted with from Paul my advisor, to the lane managers and valets have been the pinnacle of professionalism and quality service. Thank you everyone More

by jacob.leonard21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Schaefer
September 29, 2021

Greg Jones was great come see him!!! Got everything done for me and was pleasant to work with! More

by JONYANOVSKIY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2021

I had a oil change yesterday. It cost $119 and it took an hour. The employees there are extremely nice but that is to long for an oil change and way to much. More

by JOSEPHSAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2021

Took my car in for a windshield replacement. I got an estimate from Derek. We made an appointment for the replacement and he ordered the parts. I arrived at my appointment time and was given a loaner. I More

by dermaldude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2021 -

dermaldude responded

Experienced, professional and competent.

September 28, 2021

The car was delivered dirty. The car had an ant infestation in it. The tire pressure warning light was on. It had to be brought back to dealership to fix problems. After having the car for 4 months More

by Collepep
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Derek Thomas
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2021

I went in for new tires. Maria was my advisor, she was able to get me a loaner with ease. Everyone is very professional at this dealership. I love the white glove treatment. More

by MARIAMTMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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