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BMW of Sarasota - Service Center

Sarasota, FL

4.7
12,758 Reviews

12,758 Reviews of BMW of Sarasota - Service Center

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October 09, 2021

Great help with my air conditioning and able to have repair after getting BMW approval More

by ROMEOSIX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2021

Carlos Munoz always goes a step beyond to insure my satisfaction in all areas of service and customer service. Bravo! More

by dbaglio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2021

It’s very comfortable and at the same time the service is professional and fast More

by Dexter roberts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2021

Low tire came on a few hundred feet after leaving. After a diagnostic video telling me I need $2000 in future repairs, I get low tire after rotation. Maria was great. As advisor, tire issue is not hers. More

by DONALDB772
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2021

Attentive service, communication good and comfortable waiting area with a variety of refreshments. Made the wait easy. More

by MARCIADMO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2021

As always, Lucy keeps me updated, is efficient, pleasant and knows her job. BMW Sarasota never disappoints. More

by ROHOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2021

Derek is the best manager we’ve had. He is so knowledgeable and professional, just a real pleasure to work with. And Chris, our technician, was extremely thorough and provided us with a comprehen More

by jefgar2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2021

they are professional. they listen to my needs. they did what I come for to be done More

by samidakiri567
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
paul
October 07, 2021

The car was not ready to be driven. The tail lights were still not installed from the inside. The drive was rough leaving the dealership. Terrible performance. More

by LWELK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chong Lee
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

BMW of Sarasota responded

We apologize if this was your experience with us. If you'd like to share further details about your visit, please send us an email. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

October 06, 2021

Gregg and crew did a great job helping us navigate through repairs with our extended warranty. They made it very easy on us and did great work on our car. We are very pleased. More

by TREYHUSSEY1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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