BMW of Sarasota - Service Center

Long wait from arrival to completion Efficiencies need to be examined to identify improvements / time saving to be examined to identify improvements / time saving More

left the car late afternoon for 7 am appointment got it back two days later back two days later More

Carlos has always been so accommodating, and so efficient! He has made my experience at BMW too notch, when I picked up a nail while out with clients he quickly Held a tire, did the swap and for efficient! He has made my experience at BMW too notch, when I picked up a nail while out with clients he quickly Held a tire, did the swap and for be back on the road!!! More

Easy to schedule service advisor very accommodating Greg Jones kept me updated and informed to pricing and appointment availability Greg Jones kept me updated and informed to pricing and appointment availability More

Probably the best experience I’ve ever had when I comes getting my car fixed. getting my car fixed. More

Carlos M is the best service advisor hands down. He wanted to hear about the issue I was having - took a drive in parking lot with me. He wanted to hear about the issue I was having - took a drive in parking lot with me. More

Bmw always has great customer service, more than comfortable waiting area. My advisor Carlos is always a pleasure to work with comfortable waiting area. My advisor Carlos is always a pleasure to work with More

Exceptional customer service. They put the customer first. My service rep was willing to stay after closing time to meet. They put the customer first. My service rep was willing to stay after closing time to meet. More

It was very easy to schedule appt on line. Checking in went smoothly and efficiently. The car was ready when they said. Paying on phone made the check out do easy because the paper work was co Checking in went smoothly and efficiently. The car was ready when they said. Paying on phone made the check out do easy because the paper work was complete. Very nice overall experience. More

Maria in service is the best around. Very professional and cordial and is a hustler. She’s a very good complement to the BMW family and should be recognized as such. Thank you Maria for Very professional and cordial and is a hustler. She’s a very good complement to the BMW family and should be recognized as such. Thank you Maria for all you do. More