BMW of Sarasota - Service Center

Professional, friendly and dependable! Always courteous with attention to detail of vehicle and my needs. Always courteous with attention to detail of vehicle and my needs. More

My service visit was fantastic as always Carlos is always so efficient and kind. He things of everything and takes care of any car needs quickly and with such knowledge. Love having him as my servic always so efficient and kind. He things of everything and takes care of any car needs quickly and with such knowledge. Love having him as my service representative More

Ease of making an appointment. Highly qualified service people. Derik is easy to work with. Nice dealership. Too cold in waitingr oom. Highly qualified service people. Derik is easy to work with. Nice dealership. Too cold in waitingr oom. More

The reason I did not give them 5 stars because phone is not readily answered. Leave message and no call back. not readily answered. Leave message and no call back. More

Awful as usual. Wouldn’t give me loaner even though they said it was included when purchasing the $70k vehicle. Waited close to 4 hours!! Never again!! Wouldn’t give me loaner even though they said it was included when purchasing the $70k vehicle. Waited close to 4 hours!! Never again!! More

Fast and efficient service. Great video of The car. Derrick was very professional. Thank you Great video of The car. Derrick was very professional. Thank you More

Courteous, responsive and explanations clear. Took a little long, but not too bad. Waiting facility nice. Took a little long, but not too bad. Waiting facility nice. More

Having owned a BMW in SRQ for 30 years … this is THE BEST customer service experience I have had the past 3 visits!! Dereck is wonderful, your check in and out is seamless and I’m thrilled the service depart customer service experience I have had the past 3 visits!! Dereck is wonderful, your check in and out is seamless and I’m thrilled the service department is running as a BMW service department should!! Keep up the GREAT work!! Thank you!!! More

I’ve owned cars for over 50 years and this is one of the best service departments I’ve ever been to! They (Greg Jones) are responsive, knowledgeable, and very fair. I would recommend them to anyone who as best service departments I’ve ever been to! They (Greg Jones) are responsive, knowledgeable, and very fair. I would recommend them to anyone who asks! More

I was pleased with the way the service manager of this dealership took care of my recall on a pipe related to my radiator system and also fixed a trim issue on my side window that was previously worked on dealership took care of my recall on a pipe related to my radiator system and also fixed a trim issue on my side window that was previously worked on. More