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BMW of Sarasota - Service Center

Sarasota, FL

4.7
12,325 Reviews

12,326 Reviews of BMW of Sarasota - Service Center

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November 19, 2024

Derrick was outstanding as always! !! Promote the man!! He is a tremendous asset to BMW More

by BogieChlo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2024

This dealership always has my back. No matter what part of the State I am working in they are always available to help me with outstanding service. I have been a loyal customer for 20 More

by pcstanding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Hojnacki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loraine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2024

excellent communication, and service with a professional approach. Our car was ready on time and clean as promised. More

by PSHERMAN09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Goudreau
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2024

Cameron was very helpful, I am glad he was my Service Advisor. I will be back next time I need service. More

by rwhoward28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Goudreau
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2024

Carlos's attention to detail is always appreciated. He knows me well enough to know what to suggest to get the best care for my X2. He is an example of why BMW of Sarasota is such an outstanding deal More

by Lisa328i
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2024

My service agent Lucy was excellent took care of my concerns and quickly resolved them More

by JL.PETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2024

Brooke was very responsive and proactive. I had a bad customer service experience several months ago. My customer service rep did not respond to calls and texts to check on my repair status f More

by jgoober
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Beaudin
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2024

Always a very professional experience when I work with Derek !! I have three BMW’s and give them 5 Stars for sales & service More

by hbattmcr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Saylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2024

The serviced provided by my service advisor Lucy Aguilar and the team was excellent as usual. Thank you! More

by I.VICENTE
Recommend Dealer
Yes
Employees Worked With
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2024

I was overcharged and no one noticed it til I pointed it out. I had already paid by credit card so my advisor had to go to the Finance department to get a refund sent back to my credit card. More

by AUDAPED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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