BMW of Sarasota - Service Center

always very pleased with Carlos Munoz. Not pleased with the mechanic who never Reset the default in my engine light came on after picking up my vehicle and pulling into my driveway. Not pleased with the mechanic who never Reset the default in my engine light came on after picking up my vehicle and pulling into my driveway. More

Did not cover a serious driver seat restraint issue only a few miles after the last service due to just 2 months after warranty ran out- car was not used during that time! Very unfair- a few miles after the last service due to just 2 months after warranty ran out- car was not used during that time! Very unfair- More

Brooke provided a great deal of attention to us before, during, and after our appointment in the service department. during, and after our appointment in the service department. More

I've had all of my BMW vehicles serviced here since 2003. Derek Thomas and his crew always do an excellent job, whether it's routine maintenance or warranty work. Highly recommend! Derek Thomas and his crew always do an excellent job, whether it's routine maintenance or warranty work. Highly recommend! More

Always prompt response to messages and concerns. Professional and knowledgeable. Polite and courteous. An asset to the dealership. Professional and knowledgeable. Polite and courteous. An asset to the dealership. More

Cameron was excellent to work with. Kept me well informed and explained all the work that was required. Definitely will recommend and come back for service. Kept me well informed and explained all the work that was required. Definitely will recommend and come back for service. More

I had 4 tires installed with alignment. Service was very good as expected. I had to remind my advisor about the rebate few times, but it was all resolved at the end. It was a bit surprising Service was very good as expected. I had to remind my advisor about the rebate few times, but it was all resolved at the end. It was a bit surprising to see a BMW dealer charging a credit card fee that is significant for a major service. I will bring my checkbook next time. More

Excellent service from the minute I stepped out of my car. I brought my son’s car in for service but I’m considering a BMW for myself just because of the service. car. I brought my son’s car in for service but I’m considering a BMW for myself just because of the service. More

Did his very best to get me in and out of the service in the most expeditious manner. the most expeditious manner. More

Work is good but wait time seems excessive. Takes way too long for work to complete Takes way too long for work to complete More