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BMW of Sarasota - Service Center

Sarasota, FL

4.7
13,048 Reviews

13,048 Reviews of BMW of Sarasota - Service Center

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November 25, 2023

Very poor customer contact with myself. Felt he should not be a contact person between management and customer!!! More

by RONRABE20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2023

Excellent service Delership helped to make proper decisions and provided discounts on the services I will recommend BMW of Sarasota More

by boris4098tnt
Recommend Dealer
Yes
Employees Worked With
Lucy
November 25, 2023

Very professional good communication fair price I think I have said enough about our service More

by KEVINRYAN1949.KR
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Munoz
November 24, 2023

Carlos always provides great service. He’s reliable and really knows his customers. He’s a valuable asset to your business. More

by THECOBO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2023

Regular maintenance on vehicle took 3 days and communication/follow up was very poor. This is not the level of service that is commensurate with premium vehicles. More

by alexrenko17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Jones
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2023

As always, timely, professional, courteous, and thorough Great car excellent service Will always have a BMW More

by RICKWIC
Recommend Dealer
Yes
Employees Worked With
Don't remember his name
Nov 24, 2023 -

RICKWIC responded

U

November 24, 2023

Always convenient with scheduling, great service and work Very helpful and friendly employees. Greg is very good More

by erinparrillo
Recommend Dealer
Yes
Employees Worked With
Greg
Nov 24, 2023 -

erinparrillo responded

Thanks again.

November 24, 2023

Lucy was super helpful and efficient . The service dept was really busy, but my car was pulled into the bays on time and the service was completed in the expected timeframe. My only sugges More

by pamjameson02
Recommend Dealer
Yes
Employees Worked With
Lucy
November 24, 2023

Excellent Maria is responsive, accommodating and gets it done professionally She understands great customer service More

by AGIANNINI2
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria Lizardi
November 24, 2023

No Good bye Fee fie foe fun Not sure Great I'm not gonna make it tonight More

by HTRUSLOW
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Thomas
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