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BMW of Sarasota - Service Center

Sarasota, FL

4.7
12,732 Reviews

12,732 Reviews of BMW of Sarasota - Service Center

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September 20, 2023

Very attentive, very responsive, was able to fit me in right away and obtain a loaner and also made drop off and pick up easy. More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaila
September 20, 2023

Great service - friendly staff and very helpful to me. They made being without my car very easy and not inconvenient which is awesome! More

by floridarelaxme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Bachar
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2023

Person who took my initial call was exceptionally helpful and helped me get sorted — I had a tire emergency. More

by SPQR63BC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Goudreau
September 20, 2023

I thought you the woman who Paula was very helpful. I appreciate her, having to go to the next step and figure it out for me. More

by Good bye Fiat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula
September 20, 2023

I had a great service, I would highly recommend BMW of Sarasota. Thank you, god bless. More

by JROME108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2023

Maria in the service department has a great attitude, a good personality and she keeps you up-to-date on the progress of your repair and returned your phone call she’s great. More

by Jvi135bli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2023

Always professional and quick service. Derek is a pleasure to work with and is accomodating More

by LIMOM41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2023

Customer service is outstanding! Blake Neely did an incredible job keeping me informed and following up on possible solutions to my concerns. Great dealership and service center! More

by ashghaffari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Neely
September 19, 2023

Advisor was on top of work and communicated well. Service was done well and on time. More

by Jwjohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2023

Poor communication from service advisor and dismissive attitude from other dealership employees. I purchased a vehicle from another company and no comparison between their quality of service and BMWs. More

by jemullenix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack Hojnacki
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chong Lee
3.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bryant
4.0
This rating includes all reviews, with more weight given to recent reviews.
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