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BMW of Sarasota - Service Center

Sarasota, FL

4.7
12,732 Reviews

12,732 Reviews of BMW of Sarasota - Service Center

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October 04, 2023

I had an excellent first experience at bmw of Sarasota. Carlos was the best service advisor I’ve had in years More

by PJRUDD2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2023

I drove 700 miles to purchase a CPO X7, vehicle was in perfect condition, salesperson was very professional, and the transaction smooth as silk. More

by JERRYSDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Fishburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2023

Damaged my car during a service visit and refused to repair the damage. Poor service. More

by dlong17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chong Lee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2023

The five star rating mainly applies to the ultimate customer service representative, Carlos Munoz, the rest of the dealership gets a 4. More

by SIESTACHAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechanic Miguel Garcia 5 star +
October 03, 2023

Very easy to get the appointment and the service advisor was extremely helpful and knowledgeable. More

by CFZ2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
October 03, 2023

Always pleasant to work with. They are professional courteous and on time with service. Appreciate the good work More

by japhillips0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Chestnut
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2023

The cars are great and we always have a good experience with the sales and service teams More

by SASWETS
Recommend Dealer
Yes
Employees Worked With
Eddie Cintron
October 03, 2023

Great service I had my BMW M3 in for repair and it was a difficult technical issue that they resolved. Kept me in the loop the entire time and car runs great now. More

by salducci42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
brian george
October 03, 2023

I like the video reviews that you sent to the customers explaining the work and detail and what needs to be done. More

by mccaskill.adrian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2023

I needed a new battery 2 hours prior to closing. They fit me in, replaced my battery and checked a few other things on my car. I was out in one hour and fifteen minutes. Great service. More

by ginna.hermann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
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370
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