BMW of Sarasota - Service Center

Everything on the service side was excellent. Car was completed on time and ready to be picked up when promised. Car was completed on time and ready to be picked up when promised. More

Rookie did an excellent job in organizing my tow, getting my car in, and the repair. She also set up my uber back to pick up my car. Great job Brooke getting my car in, and the repair. She also set up my uber back to pick up my car. Great job Brooke More

Carlos is courteous, thorough and responsive, and I plan to use him as my service advisor going forward. I have not been happy with my previous service here, so while I highly recommend Carlos, I’m not yet to use him as my service advisor going forward. I have not been happy with my previous service here, so while I highly recommend Carlos, I’m not yet ready to recommend this BMW dealership itself. Hopefully that will change. More

Maria & all the staff were not only professional but very kind the moment I stepped foot on the property. While Maria finished some quick paperwork, explanations & future options for service, I always love h kind the moment I stepped foot on the property. While Maria finished some quick paperwork, explanations & future options for service, I always love how I can grab a cold drink & a wide variety of snacks especially if Ive had very little to eat when I arrive. Always a good experience at Sarasota BMW. More

Service quality is great and reliable. Pricing, however, is very expensive. Even with the marketing coupons, some crazy pricing is charged. 3% higher charge if paid by credit card is ri Pricing, however, is very expensive. Even with the marketing coupons, some crazy pricing is charged. 3% higher charge if paid by credit card is ridiculous! Shop supplies charges is another question? I had a new battery installed, oil change, and brake fluid flush. $49.00 charge for for shop supplies. Come on! Did I also buy lunch for the staff? I realize services come with a cost. But offer reasonable pricing. You may not be the only BMW dealer in town forever… More

Maria is always very courteous, knowledgable about service issues and all aspects of the dealership. The technicians and Maria have been great over the past 6 years that I have been a customer. service issues and all aspects of the dealership. The technicians and Maria have been great over the past 6 years that I have been a customer. More

The dealership was great including the service writer. Unfortunately because they couldn't find anything wrong with the faults that displayed on the dash, BMW did not want to assist and made up some non b Unfortunately because they couldn't find anything wrong with the faults that displayed on the dash, BMW did not want to assist and made up some non believable reasons for the vehicles issues. Due to these actions from the manufacturer we really find it hard for us to want to purchase another BMW in the future. More

Great communication and completed the work quickly. The waiting area was very clean. Very satisfied. The waiting area was very clean. Very satisfied. More

Maria is stellar and a pleasure to work with -- always responsive (even on holidays!). She genuinely cares about my car and the quality of service it receives. I know it is in the best of hands whenever responsive (even on holidays!). She genuinely cares about my car and the quality of service it receives. I know it is in the best of hands whenever I bring it in. More

Josh is exceptional. He is always attentive and timely with inquiries. He also works fair pricing and is an outstanding member to the team. Will definitely leverage his s He is always attentive and timely with inquiries. He also works fair pricing and is an outstanding member to the team. Will definitely leverage his services. In 2025! More