12,775 Reviews of BMW of Sarasota - Service Center
Excellent We always appreciate BMW of Sarasota. Great leadership. Great all around staff. Our cars run well year after year. Great leadership. Great all around staff. Our cars run well year after year. More
Maria is always very helpful. She does a great job explaining the job and costs She does a great job explaining the job and costs More
Cameron is probably the best service advisor I have ever worked with. He takes care of everything the way that it should be taken care of. When he tells you that your vehicle will be done by a certain time, worked with. He takes care of everything the way that it should be taken care of. When he tells you that your vehicle will be done by a certain time, it is done. Thank you Cameron for all of your help More
My service call was excellent. Maria is a wonderful & professional advisor. The best!! She was responsive in all her replies and took care of everything without a hitch. I was ext Maria is a wonderful & professional advisor. The best!! She was responsive in all her replies and took care of everything without a hitch. I was extremely impressed and delighted. Couldn’t have asked for more! More
I have been a customer of BMW of Sarasota for 3 years and the service I've received from Derek Thomas has been nothing short of Excellent. Derek expresses to you what might be needed with regard to servicing the service I've received from Derek Thomas has been nothing short of Excellent. Derek expresses to you what might be needed with regard to servicing your car without being pushy. No one wants to spend a day at the dealership getting their car serviced, and Derek has been so helpful with either getting me in and out quickly or helping me obtain a loaner for the day. On this visit I needed a few different things done: New tires, window tinting and detailing the whole car. I was going to be away for a few days so he made it convenient for me to both drop off and pick up my car at my convenience so I wasn't sitting in traffic on 75 trying to get there before the dealership closed. He is professional, courteous and above all, a gentleman. In the unfortunate time of many employees no longer giving excellent service, he stands apart and BMW of Sarasota is lucky to have him. More
Carlos is great. He quickly scheduled the service to address a potential coolant leak. He provided a loaner car so I could continue working. The leak turned out to be He quickly scheduled the service to address a potential coolant leak. He provided a loaner car so I could continue working. The leak turned out to be oil from a defective o ring on the oil filter. Carlos had the repairs completed the next day and at no charge due to the filter being replaced in the last few weeks. The service technician also found the battery weak and replaced the battery. This saved me from having a dead battery on the road , getting towed and another service trip. Great job. More
This location is very accommodating. Cameron my advisor always goes over and beyond to give great customer service. Cameron my advisor always goes over and beyond to give great customer service. More
I was very pleased to have them get my wife back on the road with in a couple hours. I called on short notice to let Nick know AAA was bringing her Mini in with a damaged tire from debris on interstate 75. road with in a couple hours. I called on short notice to let Nick know AAA was bringing her Mini in with a damaged tire from debris on interstate 75. He facilitated getting everything done for her immediately! More