12,242 Reviews of BMW of Sarasota - Service Center
If there was another BMW service center I would try. Waiting 2:20 minutes for oil change and quick recall bolts on back. Josh was nice and helpful. Love the snacks and beverage selection plus. Car wash Waiting 2:20 minutes for oil change and quick recall bolts on back. Josh was nice and helpful. Love the snacks and beverage selection plus. Car wash was a nice touch although it had water spots all over and a big while blob of something on hood. Wasn’t touched up with a cloth which you would expect for a BMW dealership. My little town mechanic back north who works on BMW out of warranty is far superior and less time . More
Great service, very professional. I like the mechanics video showing all the parts underneath, the tires and brakes.. not a hard pressure sales team. They will tell u what’s wrong and I like the mechanics video showing all the parts underneath, the tires and brakes.. not a hard pressure sales team. They will tell u what’s wrong and give an estimate and when u should do the repair More
Fast efficient service. Cameron was great in explaining things & understanding my needs. The on line schedule system is awful. Could not manage it. Thankful I could cal Cameron was great in explaining things & understanding my needs. The on line schedule system is awful. Could not manage it. Thankful I could call a live person The service charge on credit cards is not really acceptable. Mom & Pop shops manage these swipe fees … BMW of Sarasota shouldn’t up charge for this More
Lucy was great to work with. Received an overview of my vehicle via video, however no sound. Received an overview of my vehicle via video, however no sound. More
Maria was fabulous. The service was top rate. The BMW loaner made it a positive experience. The service was top rate. The BMW loaner made it a positive experience. More
Sarasota BMW has a great service department. They get the job done right and on time. They get the job done right and on time. More
Very poor communication, had to chase down the service advisor. Repairs are suspect and we still an issue they said they fixed. Damaged the car. Service advisor laughed at my wife when she complained a advisor. Repairs are suspect and we still an issue they said they fixed. Damaged the car. Service advisor laughed at my wife when she complained about the damage. Use to be a great repair service but not anymore, last time we ever go there. More
Very professional and great experience with Cameron. Excellent customer service and handled my service need with great care Excellent customer service and handled my service need with great care More
Prompt service when I was in need. Handled efficiently and professionally with great communication. I highly recomend. Handled efficiently and professionally with great communication. I highly recomend. More